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October 2024 by CJ Stazenski
We had an exceptional experience with the Mattress Firm location on Cornell Rd in Beaverton! Me and my partner desperately need a new mattress, but we’ve never been able to fully commit to purchasing our first “real, adult” mattress. We’ve had to go for cheap deals and discounts over the years that turned out to just be gimmicks online, and our bodies have definitely paid the price. We couldn’t avoid the fact any longer that we needed to bite the bullet and commit to buying a mattress of actual quality.
We were greeted by Joseph when we arrived and right from the start he made the entire process as simple and clear as possible. I actually had FUN throughout the process and felt super comfortable chatting with him during our visit. He was very friendly and relatable, but also took the time to explain everything and answer all our questions.
I had no idea there was an actual process with steps to follow in order to make the right mattress selection. It was such a pleasant surprise to be guided through a formula that effectively highlighted our top mattress choices and empowered us to make the right decision that would meet all of our needs. This process completely removed all of my worries and anxiety immediately.
Once we got down to the nitty gritty details regarding financing and all of the options that were available, I was very impressed with Joseph’s ability to explain everything without overwhelming us or using pushy sales tactics. We genuinely felt that he was invested in our health and wellness by helping us make the right decisions that met our sleep goals and financial capabilities.
We’ll have our new mattress delivered soon (can’t wait!) but I didn’t need to wait to leave this review because I’m confident that we made the right selection based on how incredible our experience was. Even if we don’t love our new mattress (which I find extremely unlikely) we’ll still have a few months to try it out and there are options about what we can do should that happen, which made this entire process feel risk free.
Thanks again Mattress Firm and Jospeh for taking such great care of us! I can’t wait to be sleeping on our new mattress, and I know where I’ll be sending all of my friends and family for their sleep needs in the future. ?
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September 2024 by jessica ramirez
Mattress firm always provides the best customer service. My family continues to come back because of the mattresses and service.
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September 2024 by Carmen Moore
We shopped around at several stores and we found the best price and service at Mattress Firm....they helped us out to find exactly what we were wanting and explained the different kinds they have to best suit our needs.we have bought several from here and are very happy. James helped us today..and he was Awesome !!
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September 2024 by Sue Dowty
Very helpful staff, knowledgeable and friendly, easy to work with.
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September 2024 by Missy Bryant
I have had a good experience working with Mattress Firm. Great employees who are nice and attentive. I am happy to do business with this company.
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September 2024 by Debora Simnitt
We are very pleased with our experience with FYRE - she not only helped us get the mattresses that we need, she was the kindest person we ever could have asked for. My wife had a medical event while shopping and she was so very helpful and kind and assisted us - going above and beyond anything we could have hoped for.
Please let her know that we are very grateful for her kindness! She is definitely a keeper! The company should be proud of her!
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September 2024 by Adam Mork
Trip was easy and painless. Fyre is an amazing associate, quick to answer questions and work within your budget!
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September 2024 by Jenni Guerin
Great and easy experience! Very knowledgeable staff, very fun to chat with as well.
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September 2024 by Flores Alberto
Good and friendly customer service
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September 2024 by Lisa Kojiro
We had previously purchased our beds from Mattress Firm and we were way overdue for a new mattress. The service was terrific and we got an amazing deal. I’m happy we went back.
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September 2024 by Shannon Cummins
I worked with Fyre and she was very patient and helpful. Would recommend.
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September 2024 by Amy Carson
Great experience. Wonderful customer service. James was extremely helpful and knowledgable. I walked away knowing I had made a good choice. Highly recommend this location.
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August 2024 by Joshua Michael
Very pleased with the process. Salesman Bradley was visiting from the Eugene location and took great care of us. Wide selection and great prices.
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August 2024 by Alex Nicol
Ordered a mattress over the phone we knew what we wanted he wrote it up then sent us a link to pay for it. Done real easy
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August 2024 by Selena Doman
Great experience shopping for an inexpensive mattress for my son to use at college. Got a great deal. Had helpful sales people. No hassles! Be sure to keep an eye on the constantly varying prices to get the best deal.
