-
March 2024 by Kathy V.
Like many other reviews here.... Felt like we got horrible service from two older ladies. After standing around the store for about 10 trying to find someone to help us, we went to an older lady at the fabric ( no one else was in line). Asked her if there's someone that can help us find a product. She said in an almost yelling tone "when I'm done helping her" while gesturing to a lady in one of the isle. We wait around some more, then saw another employee walking around alone. Ask her the same question with almost the exact same tone and rudeness. Needless to say, We decided to leave the store shortly after. As for the product we were looking for, i checked online and saw that it was not available at the Beaverton location but was everywhere else. So selection here seems pretty limited.
-
January 2024 by Katelyn Van Dyk
I have never been to a more unhelpful, unkept, DISASTER of a store. Dollar trees look better. This location is empty, and staff didnt offer to help me find anything. likely because they dont know where anything is in that mess.
-
January 2024 by Sariah Lehman
Joann corporate should know that they're paying their employees to do nothing but lie and be rude to customers. I've never been so blatantly lied to and treated poorly in a store before. I get it, I've worked in retail too but I would never be able to keep my job if I acted the way these employees do. Every single one I've interacted with has been bad! Especially lily. Lily and another older employee just blatantly lied about not having a product just so they didn't have to help me look through the mess they call a store. Then before walking out the door after spending $40 on something else I found the exact products and they wouldn't return the fabric I had just bought instead saying that it had been cut. Yes, you cut it! The next day I came back for something else and someone at the cash register wouldn't match their online price for an item saying it isn't the same item even though it was exactly the same and when I asked to get the one on sale they said "if you can find it." Then I said what if I order it online to pick up since the website says you have plenty of it in stock and she said "I'll just cancel it." Never returning to this store ever again and I recommend you don't waste your time either. Just order online or go to a different store. Trust me.
-
January 2024 by Toby Roth
Rude, unhelpful, immature staff. It's no wonder there is such high staff turnover at this location. Would strongly recommend going to Michael's or even Fred's over this store.
-
December 2023 by Angelyka Cava
My friend is trying to get me into crochet and took me to this JOANN store to buy some yarn to work on projects together. This store appeared a little bit smaller than other JOANNs I have been inside, and not as well organized, though it does still have a lot to offer for arts and crafts supplies. They didn't have the size of crochet hook that we were looking for (12) and they were lacking in some types of yarn as well. But they do have a lot to choose from regardless, pretty convenient place.
-
December 2023 by Amy Helms
NEVER use their online ordering. Corporate verified they canceled 4/5 of my orders at store level. Which the manager lied about. I called prior to placing the order to make sure they were all in stock. I needed these items for a project for a special needs child which I explained on the call regarding inventory. They said no problem they can do it. So on their website they offered 20% off on pick up orders. They cancel orders & make people come in and NOT get their discounts because it’s “technically” a store purchase at that point. Meanwhile it takes 7-10 days to get your money back. Orders totaled over $125. No discount was even offered for the obvious store issue. I try to shop local for local jobs as Joann’s has closed a lot of stores. They need to stop ripping off their customers before Joanna becomes a company of the past. Amazon it is, this was the final straw. I try really hard not to shop on Amazon but companies like this just hand them their business.
-
November 2023 by S is for Soup
Got stalked around the store by an associate with Foundation so mismatched to her tan, it made me uncomfortable to look at because I could not keep the question, "ma'am. Are you in black face?" off of my mind only to be Asked by the cashier if I was going to pay for the stained and torn reusable shopping bag I came in the store with while she stood right behind me staring both of us down.Shout out to the cashier for looking past me over my shoulder while she repeated my government name out loud.Super duper appropriate.Perhaps I wouldn't have to participate in questionable behaviors like having to check Multiple sections of the store multiple times such before finally, settling on Eco felt if the store was stocked and organized. I just needed a bit of white polyester to add pockets to an Alice in Wonderland costume and the dye for said costume.I was also trying to find a pre-made bow but I guess they don't sell those at craft stores anymore.No time for that when you're looking for an appropriate punching bag and touching up cake face I guess. Spray tan is way to go btw bc at least the results are consistent and you don't look so uncanny when you wear make up you bought with a very different tan.Applying more will not detract that it doesn't match, but it will make people question if you're a Karen for Halloween or like that on purpose like all the time.If you have time to tail paying customers around the store the weekend before Halloween, you're not doing your job.
-
November 2023 by Kati B
I asked kindly for plastic mesh canvas. The lady behind the fabric counter plainly told me they do not have it. I then found it. Then I found my fabric and waited for five minutes in front of the same lady. There was no other customer ahead of me. She did not greet or explain she will be right with me. When she finally said ok, I proceed and also told her I found the fabric canvas and pointed to her where it was. She told me she did not understand me and thought I wanted a mesh for grill (a mesh for grill in a craft store?) During the entire time, she pulled an “I don’t care” face. It seems this lady does not want to work there…. So sad for the store
-
October 2023 by Patti F.
If only there was a system for getting numbers and knowing who's next in line to get cut fabric. Oh wait. There IS a system! There's paper with numbers on it and a big counter, mounted on the ceiling. But the employees NEVER USE THIS WONDERFUL ADVANCEMENT IN TECHNOLOGY.
-
October 2023 by Lady T.
Worst experience ever. Got a curbside pick up for a piece of wood plaque. Asked for the last name and threw it in the car without saying anything else. Unnecessary rude. It was awful.
-
October 2023 by Tony H
Joanne's fabrics and crafts in Beaverton is a great location to find all of your craft accessories, as well as fabrics for your costumes or designs You want to make.The employees there at Joann's were really helpful at answering questions on the prices of items, and finding the location of specific items in the store. The layout and the atmosphere of the store was pretty good too.
-
September 2023 by Megan Kindred
The shelves here were pretty chaotic. When I asked for help, I was sent to the "knits" section, which is huge. I wouldn't mind hunting for things, but the person who responded was really rude. This was also after waiting a long time to find someone to ask in the first place.
-
September 2023 by Art By Fred
JJ and Karen went above and beyond to help me with my purchase. You guys have a forever customer with me. Thank you ladies.
-
September 2023 by Lynda ..
I've shopped Joann stores for years and really liked their fabrics, their prices and their coupons, however, lately I've run into something that really bothers me. Their coupons specify "regular price" items. A couple of months ago I bought some fabric, at what I thought was regular price, and tried to use a coupon, only to be told that fabric was on sale - I still got money off the regular price, but the coupon would have doubled my savings. Okay, maybe I missed the sign. However a couple of weeks ago I bought fabric, again at what I thought was regular price, and I looked carefully for sale signs - no sale signs. But when I tried to use the coupon, I was told that fabric was already on sale - couldn't use the coupon - some savings, but not as much. Today I bought batting - no sale signs. But at the counter I was told it was on sale. When I argued that there were no sale signs, I was told "maybe the sign slipped off" - no, I went back and looked again, there was no sign, and "well the manager may have forgotten to put one up" - then how is anyone supposed to know? A missing sale sign once could be a mistake, twice gets suspicious, but three times??? Is it sloppy service? Is it only happening at the store I usually go to? Or is this Joann's new policy to save money? I shop at the Joann store at 117th and Canyon Road in Beaverton, Oregon. Maybe I should try another Joann store, or just switch fabric stores altogether.
-
July 2023 by Jill Perkins-Hassan
So I was just inside of your store in Beaverton Oregon. The address is 4005 SW. 117th Ave., Beaverton, OR 97005. And the lady that works there her name is Kim I believe was so rude to me. The older of the two working there. It was absolutely the most ridiculous thing I was just at the register and I was just checking out and I was asking her how do I run it as credit and the lady was like “put it on the light” and I didn’t realize she was speaking to me because she had just been speaking to someone else a second ago I am used to people not hearing me because I am soft spoken so I thought maybe she was talking to her employee because they were kind of also doing some thing at the same time as checking me out and so I just repeated myself because I didn’t know what she meant at all, and she just repeated herself in return but this time with her teeth grit and like she raised her voice, like she yelled, with a really impatient angry tone and snatch the card out of my hand and I couldn’t believe it. I couldn’t believe she was that rude to me. It was like shocking, how rude she was to me and it came out of nowhere like I didn’t do anything to her prior to this like I wasn’t shoplifting I wasn’t being rude to anybody I wasn’t doing anything like making a mess in the store or being loud I wasn’t staying past the time yall closed like nothing was wrong. There shouldn’t have been an issue. I don’t know why this lady chose to be rude to me just because I repeated myself because I couldn’t understand what she was saying. So I was like “that was so rude! Why did you say it like that?” And her reply was “well I told you to put it on the light!” And I was like “that’s no excuse to be so rude to me!” and then it went through and she was like “there accepted now leave” and I could not believe it. Why she was so rude to me can only be chalked up to her looking at my outward appearance and being a snotty person who judges others! and I think something should be done about that because it was so aggressive and it was so unnecessary. . Like I had just spent a bunch of money in your store and then she has the audacity to treat me like that like I could tell from the moment I came in that she had like a thing against me because I like have a weird look like I’m an alternative person and I have tattoos and piercings and stuff and she was acting weirded out by me since I walked in the store cause I asked to use the bathroom and I am nervous in public because of my ptsd so I often like excude like a nervous energy which some people think is weird but that’s also not a reason to be rude to me! I just feel like she profiled me or some thing! I am crying as I write this. I am really a nice caring friendly person, there should never be a reason for someone to be that rude to someone who is spending money in your store and minding her business and being kind. I don’t understand.
