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October 2023 by Xochitl C.
If I could add negative stars I would FIRE THE BLODE WHITE LADY WHO WORKS THERE. She is rude and doesn't help you if you aren't of white skin color. She is racist and stereotypes people. She helps men over women
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August 2023 by Lucas Gudman
Tony is simply the best! His watch repair is fast, careful, and accurate.
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June 2023 by Natalie S.
Two stars for fast efficient watch repair. Minus three for the rude blonde woman who doesn't realize she works in customer service in the jewelry department. Two consistent rude experiences with her- from her gruff greetings to relaying information. Also no Apple Pay? What in the 1950s?
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May 2023 by Harlan B.
For the second time I needed an adjustment for my watch band. The watch repair gentleman was courteous and quick. Thanks
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February 2023 by Austin M.
Hate when businesses rip people off. Girlfriends bracelet had a clasp that became loose. I went in to get it fixed and they confirmed that I bought it there 6 months ago. I hadnt purchased the lifetime care plan because its ridiculous how much they want. They told me I was out of luck and there was nothing I could do. They told me if I had the lifetime care plan that they could have replaced it. Pretty sad that I spent that much on a bracelet for it to not last 6 months and even more sad that they acknowledged I bought it there but were unwilling to help me without the lifetime plan. Dont buy jewelry from Fred Meyer. Horrible way of treating your customers. This is the Fred Meyer in Hillsboro to be specific. But they all have the same policies.
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December 2022 by Mehtab Sal
Five stars for Tony, the gentleman who provides expert watch repair. He’s the best!
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August 2022 by Clément Joslain
I brought my watch that needed a fix and was greeted by a man that has a watch repair shop.A passionate individual that provided an excellent service. I encourage anyone who needs fixes with their watches to check this professional.
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February 2022 by Ryan Nunnery
Went in to get my watch repaired. Nice staff and my watch was repaired fine. However, I wasn't contacted when my watch was done. I had to call and only then was I told it was ready.
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December 2021 by Harlan Bridenbaugh
I was a “walk in” customer. Was greeted directly by the gentleman doing watch repair. He knew exactly what I needed, ie shortening of wrist band. I came back in 15 min. Perfect job with reasonable cost. Thanks
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May 2021 by Mrs Burns UA
I took my rings to get soldered and I am very satisfied with the experience. Both Fariba and Negar were super helpful and friendly. The jeweler’s job was impeccable. It looks very delicate and almost invisible. Besides, it was done in 4 days (over the weekend). Thank you!
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May 2021 by Ron Engelen
After an extensive search (six diff jewelers) for 6 stones FM Jewelers came in at the least 1000.00 less with better quality stones VS G/H than the other six some over a 2k+ savings AND mounting and sizing was free that NO other jeweler offered! Thanx love the ring !!!!
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January 2021 by Daryl S.
Logan & Jacob in Electronics have great Customer Service. Jeff and Tom should be proud to have a great team, From a loyal customer
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December 2020 by Yasaman E.
Had my watch battery of my Michele changed here yesterday and the gentleman was so fast and courteous - it took only took 15 or so minutes for $14.99
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June 2020 by Ronald E Smith
Tony at Fred's Jewelry at Hilsdale Beaverton location the best... anyway of getting hold of him , closed due to COVID-19
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February 2020 by Chloe B.
This store (and entire chain) gets two stars for the two good employees I've met. If Stacie or the manager is not there when you come in to purchase, leave and come back. I am not sure whether the terrible customer service is due to overworking their employees, being understaffed, bad company policies, or just bad hiring in general. They only had two employees working on a weekend...I've seen that many on a weeknight! All in all, this company needs to take some pages out of the Shane Co. book and up their game. I highly suggest that if you have something you want to look at, call and make sure Stacie is there.