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February 2024 by Chill Hillington
The staff here are amazing! Super friendly up front, and gentle and caring for you pet. Our pet warmed up to them very quickly, and the vet himself (while giving off an initial crusty old guy vibe) is possibly the nicest person I have ever met. He will do whatever it takes to make sure your pet is healthy and happy.Oh, and the best part? These guys are the cheapest I have found in the area.
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February 2024 by Lisa Stark
Dr. Don has cared for our two cats and dog for several years now. He is an amazing vet; full of compassion and wisdom. He consistently expresses concern for cost and has never ever once betrayed that. Today, we had to say goodbye to our cat, Zena. I am grateful for the way he handled the awful situation we found courselves in. He gave myself and two adult sons time with Zena and comforted us the entire time. This man is an exceptional human being and we are very grateful he is our vet.
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January 2024 by Alejandra Alvarez
The worst customer service I have called so many times just to be placed on hold and left forgotten. I do not recommend this place
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January 2024 by Jeremy Wilson
I am grateful for the caring & knowledgeable staff for treating my sweet cat Linus. He needed 4 teeth removed. He was scheduled for treatment within 48hrs & has been recovering very nicely after his 2 week check up today. Thank you all for everything!!!
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December 2023 by Slayer s
Horrible vet. Added charges without even saying anything. Was rough with my extremely cooperative cat then made remarks like “most cats don’t resist like this” even though he wasn’t resisting at all. The vet just goes right in with your pet really rough and does whatever he wants without telling you that he’s racking on charges.
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October 2023 by tawnya carney
They do NOT communicate with you after you have called her several times for help. was told I would have a doctor call me back. NEVER happened.
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October 2023 by Jv Feliu
They were extremely rough with my cat that wasn't even resisting. It felt like they were salesmen trying to upsell on products.
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June 2023 by X Qin
Dr. Don is the best vet we’ve ever met. He is very experienced and spend quality time with his little patients during every single visit, and he will answer any questions we have.
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May 2023 by Linda Wallace
Dr Don is very dedicated to getting my 15 year old cat to a full recovery from ear hematomas when my cat was 1-2 years old. Other treatments in the past did not provide enough relief, thus resulting in ongoing infections and pain. Charcky is responding very well and much happier!Thank you Dr. Don and staff at Best Care Animal Hospital ! Sincerely, L. W
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May 2023 by Patrick Mendoza
This is the best veterinarian hospital you could ever go to They're so very nice The staff are very nice very professional Are three-year-old cat She had problems trying to push one of the kittens paperform cpr to reviable And the very kind very sweet I've recommend them to everyone with a pet
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April 2023 by Rachael PL
Dr. Don or as we call him, Doc. He treats our animals with such respect and is straight forward on diagnosis. He is thorough and the best doc in this area. His knowledge and direct way to help our pets is absolutely great
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October 2022 by Eric Hess
Will never go back, took my dog in to get fixed, bill came in over $200 over what was discussed, less than a week later took my kitty in and same thing, I brought it up and disputed the extra and was told not to come back. Talked with the doctor today and he said my and his office manager’s “personalities” arent compatible… come on, I’m taking my animals for care, not to be besties with the staff. Get everything in writing and be prepared to get overcharged. Finding competent care is getting hard these days and this business doesn’t seem competent in my experience
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August 2022 by Sumir Varma
Going here since 2005 - now on dog #4 here. They really care about the animals, not the animal owner's feelings. I can see how the doc's bluntness can rub people the wrong way but it's not that big of a deal to me, as long as the animals get the best care possible,
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July 2022 by Marianne Alfano
I’ve taken My lab/herder mix to Best Care for years. The Dr. Is certainly knowledgeable on how to keep my 13 year old boy vital. Got his meds straightened out. And Roo has improved. A good old fashioned vet who is up on new developments….His office is no frills but with a kind staff. They do not try to sell you on extra products but have them. I appreciate this conscientiousness. Highly recommend.
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May 2022 by Graham B.
I'm not really sure where to start... I've brought two cats here. My first kitten, 3mo old at the time, was told he was healthy and all good. But I did have to wait about half an hour after my appt time to be seen. Second time, a month later and another half hour past my appt time, told he had FIP and needed to be put down on the spot. It was very tough, but I understood. I wish the male vet who told me this news was a little nicer, much like the female vet the first time. I got a new kitten a few weeks later. I bring her in, waited for about 20 minutes past my appt time, and they said she is healthy but has ringworm. I take medicine home and get to work. A couple weeks go by and it's not getting better. I called and was told a vet would call me back...no call. Called back a couple days later, same thing. Told they were busy but didn't get a call back. I decided to take her to another vet where they said it's not ringworm, but has a handful other issues that I needed to address. If the Best Care team actually cared, my cat's issues would've been addressed a lot sooner. Long story short, the vets at this clinic made me wait for way too long after my scheduled appts. They NEVER seemed to give a s*** about me or my cat, as we were never seen for more that 2-3 minutes. I strongly believe this vet clinic cares more about the amount of clients they can see in a day, and money they bring in, than actually caring for animals. One positive thing, the people who sit at the front desk seem nice. The vets, not the best. Really wish I could give this place 0 stars.
