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August 2023 by Google user
Great service.
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April 2020 by Tree M.
I have banked with this location for twenty years. I own a small business that needs to remain open during Corona Virus, paying employees, lease etc... but with no income. The government has provided Payroll Forgiveness Loans, BUT allows banks to make their own regulations for these loans. Bank of America is requiring that we have an existing business loan or existing business credit card in order to qualify for this guaranteed by government loan. This is insane. We have self financed our business for twenty years, and now they will not give us access to the loan that "all small businesses in America have access to". NOT IF YOU BANK WITH Bank of America!!!!! Beware. I have always found the employees at this location to be absolutely wonderful ~ Dina and all others through the years have been great. BUT this regulation by Bank of America overall is unfair and disruptive.
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April 2020 by Tina M.
I have banked with this location for twenty years. I own a small business that needs to remain open during Corona Virus, paying employees, lease etc... but with no income. The government has provided Payroll Forgiveness Loans, BUT allows banks to make their own regulations for these loans. Bank of America is requiring that we have an existing business loan or existing business credit card in order to qualify for this guaranteed by government loan. This is insane. We have self financed our business for twenty years, and now they will not give us access to the loan that "all small businesses in America have access to". NOT IF YOU BANK WITH Bank of America!!!!! Beware. I have always found the employees at this location to be absolutely wonderful ~ Dina and all others through the years have been great. BUT this regulation by Bank of America overall is unfair and disruptive.
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November 2019 by Briiana G.
no matter what time or what day... one banker and line is huge! there is always other bankers just standing...
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May 2019 by eric u.
I have been a long time B of A client. I am not happy with how the bank has implemented so many policies that take away personal banking and helping their clients. I had a great experience with one of their teammates at the Allen location the other day with Cozi. She was caring and great. So while I am giving her a shout out, I will for Marsha at Canyon, Brandon at Washington Square, and of course Angie K. at Lake O branch. Thank you to the great teammates. BOOOOOO to corporate.
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July 2018 by Greg S.
I recently stepped foot inside this BofA branch in order to withdraw some money for an upcoming trip. The bank representative who helped me, Seolhee, was incredibly professional and helpful. She was very thorough and provided me with excellent service. My banking needs usually never require me to actually visit a BofA branch, but if I do I hope I'm met with the same level of service I experienced here.
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April 2018 by Mikhail H.
I am happy that they turned the volume off on the ATM machine - I have never understood why when I am keying in buttons it blares sound. I tend to use ATM machines in the middle of the night so having the machine making loud noises which would alert others that I am using the machine seems like a personal security risk. Using the machine was a bit tricky the other evening was rather challenging - the touch screen was exhausting to reach up to and I was in a standard vehicle. Its like it was set for someone in a jacked up truck.
