I have only worked with Diane, but she is great. Super friendly and kind and knowledgeable. I had a medical emergency and she did everything she could to work with me. It's refreshing to have a good human interaction like this with a company.
November 2023
It's always a pleasure working with the people at Banks NW Self Storage. They are always incredibly kind and patient whenever I have a question or don't understand something, and are always able to fix the problem with a simple phone call.
July 2023
I'd recommend going elsewhere unless you like ridiculous rate hikes and forced insurance. Heidi is no longer there! I see units getting empty every couple of weeks. That should say it all.
