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June 2024 by Mustafa Mammadov
I been at 3 different shops since I got load from Ohio because of power loss, couldn’t fix . This dealership did great job, didn’t wait too much as others. Satisfied
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May 2024 by steve schoening
Dave went above and beyond to help my dad with new mower blades.
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April 2024 by marvin cubit
This is the most unhelpful shop I have had the displeasure of having to put my truck in.
It took them two weeks to replace a transmission and oil cooler and flush the system and when they were finished they couldn't even get me a ride from the motel back to the shop to pick up my truck.
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January 2024 by PAULA Hagfors
Had what I needed at a good price
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January 2023 by joe
its very frustrating atleast 90 percent of the time when you call no answer its not the parts guys on kenworth side thats the problem there great but not good for business at all always try them first but end up going somewhere else unfortunately
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May 2022 by Mike Mccombs
Get a quote in writing, make aure you dont leave anything to the imagination. Read your invoices before you pay them. Nice facility and all but 1 of the staff were plenty friendly..... unfortunately it only takes 1 to ruin the entire trip. Parts counter was very helpful and ordered the correct parts and had then same day. The staff for the tractor side all seemed friendly as well. I was finally helped by the service MANAGER after I was called a liar he stepped in and fixed the problem (that I wasn't lying about) billed for 6 hours when the tech spent about 30 minutes on the problem that was our responsibility to pay for the service manager adjusted the bill after talking to the tech and finding out that I was correct and the guy lying..... he's on the payroll. Good luck
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October 2021 by Jose Marin
Good service.
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September 2021 by Henry Saavedra
I call parts and they keep me on hold for 35min and. Bunch of waist.
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August 2021 by Jim Hink
Always friendly and helpful
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July 2021 by joseph montoya
My experience here was great! The workers are super helpful and their parts department and shop is super clean, I love that they have all my diesel and tractor parts in stock and if they don't they order it for next day. This place is awesome
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June 2021 by Travis Silver
Great place, excellent service, We ordered a windshield and canopy kit for our Gator and they got it in no time! Highly recommend
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June 2021 by Steve Boyer
Great place ,freindly , fast, always got my parts.
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January 2021 by Gary A
They were pleasant and awesome to work with and we end up finding the right part
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November 2020 by Tony Edmonds
I definitely recommend this location over Portland.
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October 2020 by Todd H
My truck broke down in Aurora...I was towed to Pape kenworth in Aurora....everyone in the the service department was very helpful. They even saw to it that I got a ride to and from my motel room...Thank you Jen and everyone in the service parts departments.. thank you to the 2 parts runners for the rides.
