Astoria Wauna Credit Union is appreciated for its friendly and helpful staff, with members praising the courteous service provided by employees like James and the Member Service Manager. The branch features a clean, welcoming lobby and convenient amenities such as a coin counting machine that quickly counts coins and issues deposit slips. Members also enjoy the presence of two drive-up ATMs for easy transactions. Many appreciate the local branches, including the Scapoose and Warrenton locations, which aim to serve the community effectively. However, some members are frustrated by the interest policy requiring eight debit card transactions each month to earn interest, leading them to transfer funds elsewhere. Despite this, the credit union is valued for its community focus and good customer service, with staff members like "Big dog Charlie" and Shelby receiving positive comments. Overall, the credit union is seen as a friendly, community-oriented institution that strives to meet members' needs, though there is hope for policy changes regarding interest earnings in the future.
They have been very, very understanding and helpful. So glad we found them.
February 2023
Big dog Charlie is the man, Shelby holds it down, And the staff are amazing... Constomer service isn't easy people.. Take the time out of your day to leave good reviews when deserved.
February 2023
Wauna always does an awesome job, and James with member services is amazing:)
