Transmission Repair in Astoria, OR

“They are very friendly and the service was great. The only minor issue I had was with the communication, my vehicle needed some bolts to be ordered and installed that I didn't know I needed. They ordered and installed them before talking to me about it and it made my bill go up obviously. Now I have no problem paying for the bolts ($42), my issue is they never said anything to me until I got back to pick my vehicle back up.Also when making the appointment for a diagnostic exam to be done they were telling me 3hrs and at the 8hr mark I had to reach out to them for updates on the status. I also wasn't told about the added cost until I return to pick up the vehicle. But 10/10 will be taking vehicles back in the future.”

“I originally called PNW automotive, but moved on when they NEVER answered my call on 2 occasions. I then called Grafs' and Mike was VERY courteous/friendly and scheduled my appt. within a few days.
I just bought an Audi Q5 and there was an issue with the blind spot monitor. I also mentioned there was a problem with my trunk door not fully extending to a higher position.(thinking probably another sensor issue)
Within an hour, I was out the door. They did a sensor diagnostic test and reset the issue. They went on a test drive to make sure the lights on my side mirrors worked as directed.
The waiting room was comfortable and had an assortment of snacks/drinks to keep the stomach from growling.
What BLEW my mind was that PAUL(a mechanic) went out of his way to locate 2 hydraulic arms (out of state) to remedy my issue with the trunk door. Not only did he save me a GOOD chunk of money by not ordering from the dealer, told me they'd be in within the week!
Graf's automotive NOW has a customer for life. What a GOOD, honest, bunch of guys...VERY impressed!!!”

“I am very happy with my recent visit and repairs Scott made to my 1994 Chevy Silverado truck.Scott has many years of experience and is knowledgeable when it comes to repairs.My truck has a radiator replacement with hoses and Scott located a radiator for lesser price. Scott is very friendly and he runs a honest business in Astoria, Oregon. The repairs were done right and I got my truck back in a timely manner. I appreciate Scott for his help.”