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October 2023 by Deborah Duncan
We had been to 2 different jewelers in the area, the first for sizing & polish on a men's ring. We were very disappointed with the polish process as it covered up some of the detail coloring on the ring. The 2nd time was for prong repair on a women's wedding ring. One prong needed the tip replaced, however when we picked the ring up, the jeweler informed us that they had replaced all 6 prongs instead of just the one needing fixed & they hadn't bothered to call before doing this to ask us or let us know. But the ring seemed fine & we were happy to have it back. However, just a few months later, the entire "repair" fell out, this included the main diamond, so prongs, diamond & all...just gone! I've had my ring over 25 years...I was devestated! After an intensive search for the diamond & setting, we came to terms with the fact that it was gone for good. So we researched several local jewelry stores & decided to start with Holly McHone Jewelers. We went it just to see if the ring could be repaired or if it was time to simply replace it. We explained what had happened, asked alot of questions & talked over our options. They were confident that they could meet our high expectations. There was no high-pressure sales pitch, we really appreciated that. We looked at some diamonds that were already in the storr & found one we really liked, however they were willing to order us whatever we wanted. There was a complete explanation of how the ring would be repaired & how the new diamond would be set. We left the store confident that we had chosen the right people for the job, so much so that we returned the following day with 2 other rings needing sized. They gave us a date for all 3 rings to be completed, so we were pleasantly surprised when they called almost a week early to let us know our sized rings were ready. While we were picking those up, they told us the wedding ring would also be ready later that day. The sizing on the 2 rings was perfect & they were able to correct the previous polish on the men's ring so it was back to it's original coloring. When we picked up the wedding ring, it was amazing! It's a unique, beautiful ring anyhow, but the new setting & diamond made it absolutely stunning! When we originally walked in to Holly McHone Jewelers, we did so with the idea that we were just going to talk to them, see what they could do, then go to the next jeweler on our list until we found one we were comfortable with. We didn't have to do that, and Holly McHone Jewlers far exceeded our expectations! Thank you to Mariah Weaver for spending so much time explaining everything to us & showing us our options. And thank you to the entire Hooly McHone team for the amazing job you did! We very highly recommend them!
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August 2023 by Deborah Persian
If you want excellent customer service and really friendly and knowledgeable staff, this is the place to go. I brought in a ring that needed a little more sparkle and Mariah was so kind, personable and I never felt rushed. I ended up with a BEAUTIFUL new piece. A big thanks, I love it!!
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June 2023 by Lisa Purcell
I'm so grateful to the team at Holly McHone, especially Sheila, Ryan and Holly herself, for their boundless patience and endless creativity in helping me create just the perfect charm bracelet, to replace a family heirloom destroyed in a fire. It truly is one-of-a-kind and so precious to me. Thank you! (You might even notice the Astoria Column charm designed by Holly, which makes it even more special.)
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June 2023 by debby donnelly
Wow!!! I went there to find new earrings, because I had lost one earring of the previous pair that I bought there 3 years ago. They didn’t have any “Oregon Opal” in stock…. so they actually custom made me 1 earring to replace the one I lost! The replacement earring matches the original one great. They did a beautiful job to make me truly special earrings. Over the top customer service… Sheila kept me posted all along the way of the progress. I am sooo happy with the new earrings and now I have a matching set of Oregon Opal earrings again. Thanks!
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May 2023 by Carrie Brown
Cassidy was wonderful! Thoughtful, helpful and knowledgeable. They have a great selection in store , and were able to order exactly what I was picturing for the gift I purchased.
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April 2023 by Gabby Raglione
Mariah, Cassidy and everyone at Holly McHone is amazing. They are thoughtful, helpful and fast. I’ve had many rings resized and engraved here. They even took great care to resize some funky rings I inherited from my grandmother. They turned out great. I highly recommend this business!
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March 2023 by Tamara Kulla
We have been over joyed to work with Holly on 2 different rings over the years; first our engagement ring and wedding band with the Montana sapphires she was able to bring in, and now a custom emerald piece I have been dreaming about for many years now. Holly always goes above and beyond expectation, and we can not wait to come by and visit again soon!
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February 2023 by Sheila Nolan
Holly created the most extraordinary ring! It’s stunning and comfortable to wear. I brought 3 rings in - none of which were right for me. Holly designed and crafted a ring I will wear forever. It is AMAZING! I could not be any happier. Thank you Holly! It’s perfect!
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February 2023 by Doug and Linda Sugano
I had a great experience at Holly McHone Jewelers. I was received warmly and the work done to repair my rings and necklace was beautiful and timely!
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January 2023 by Brandi Helligso
Highly recommended! The customer service provided by Sheila was very personal through the design process and Holly perfectly executed my vision! So happy!
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November 2022 by Alisha Byron
I couldn’t believe the amazing service we received! We got to work directly with Holly in picking out my engagement ring! Holly was so patient and helped us with every detail! She went above and beyond to make this the BEST experience. The staff was so friendly and fun and made us feel just like family! If you’re in the market for a beautiful piece of jewelry this should be your first stop!
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October 2022 by Jackson Powers
I was so pleased with both the customer service and product that I purchased from Holly and her team. The engagement ring came out even more beautiful that I could have imagined and helped make my engagement extra special! They really know how to take care of you and make sure that you understand everything that you are paying for! By far the best jewelry company I have ever experienced!
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October 2022 by john mewha
Holly my newly designed ring is absolutely gorgeous! Holly many thanks to you and your staff for the time, care you took with us to create this beautiful ring. Beautiful store and services!
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October 2022 by Elle Wolf
Would give a 10 star review if I could. I brought a family ring in to Holly McHone that was in really bad shape. Sheila was extremely empathetic regarding the sentimentality of the ring, she was so personable through the whole experience. The ring was returned to me in perfect condition, I could not be more thrilled with the work. Thank you!!
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July 2022 by Nathaniel Willey
Livy and I visited this jeweler while in town traveling and stopped to look at engagement rings. Holly greeted us warmly and helped us look. I was so impressed with them that I decided to buy from them a couple months later.Mariah helped me pick out a custom diamond and ring 3,000 miles away and I couldn’t have been happier.The experience, the sincerity in what they do and how they treat people goes deep in my book.Thanks again!
