Rite Aid is a leading drug store chain that aims to improve the health and wellness of its communities. The pharmacy offers superior services, including complete photo printing, health and wellness products, and savings through the Rite Aid Rewards loyalty program. Customers consistently choose Rite Aid for their everyday health and wellness needs, confident that the staff will understand and exceed their expectations. Despite some challenges, such as being understaffed at times, the Rite Aid pharmacy staff has consistently gone above and beyond to provide excellent customer service. In one instance, the pharmacy raced to fill a critical prescription for a customer's toddler, even keeping the pharmacist late on a holiday weekend to ensure the child received the necessary treatment. Customers have praised the pharmacy staff's helpfulness, kindness, and professionalism, even during stressful or difficult situations. While some negative reviews have been posted online, many customers have found these to be unfair or unjustified. They emphasize that the staff is always courteous and helpful, even when dealing with challenging personalities or difficult requests. Rite Aid's commitment to its customers' health and wellness is evident in the care and attention they provide, making it a trusted choice for the community.
Takes two weeks to fill a prescription. Is incredibly rude to customers when they complain. If my partner doesn't have their medication for a few days, they become incapacitated for a week. Either give enough medicine to account for the ridiculous delays, or fill the prescriptions in a timely manner. Absolutely unacceptable.
July 2024
What are y’all even doing in the pharmacy? It’s next to impossible to get anything filled, and don’t even think about trying to call to check. You’re one of two pharmacies in town. You need to step up.
July 2024
Exactly why their employee harassed me for waiting outside for a client I dropped off for a prescription I don’t know, but the guy was obnoxious. Apparently they have time for instead of serving customers.
