Ashland Drug is a local, home-grown business known for its courteous and patient service. Customers are treated like real human beings, which is especially valued when dealing with complex medical needs. The staff is consistently described as friendly, patient, empathetic, and professional. They take extra time to carefully explain medications, going over details like whether to eat with them and even writing instructions on bottles for clarity. While the pharmacy may sometimes be slow due to factors like a shortage of workers, pharmaceutical shortages, and a busy flu season, they maintain friendly attitudes and get the job done. Many note it is the best place for service, even if there are faster options elsewhere. They handle prescriptions efficiently, often filling them immediately when other chains cannot. The store also offers ancillary medical products alongside local items like shirts, treats, toys, and wrapping paper. As a true local institution, Ashland Drug represents the kind of personalized shop that is increasingly rare, with a team that works hard to ensure everyone gets their medications.
