Ashland Drug is a local pharmacy known for its courteous, patient, and empathetic service. Customers describe the staff as very friendly, taking extra time to answer questions and explain medications carefully, including writing instructions on bottles. They are recognized for treating people like real human beings, which is especially valued when dealing with complex medical needs. While some note the service can be slow due to factors like a shortage of workers and high demand, the team maintains professional and friendly attitudes, getting the job done with great effort. Many appreciate that it is a home-grown business, offering not only pharmaceuticals and medical supports but also local items like shirts, treats, and toys. Reviews highlight that they provide reliable service, sometimes filling prescriptions immediately when other pharmacies cannot. The shop is seen as a precious local institution where patience is appreciated and the staff handles challenges with impressive dedication.