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July 2024 by Daniel Cheney
The best service by a Metro by T-Mobile store in the Hillsboro and Beaverton area. Done with precision, professional, and kindness!
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June 2024 by ryan Diener
Hilda and bianca were super helpfull and on point thanks for the service
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May 2024 by Whitney Cotten
They were AMAZING! After being told at the store on Cedar Hills blvd that they were charging me $37 and their reason was that it was because they "had to charge $25 but could charge $50 if they wanted to!" We came to this location and were helped out by Bianca who was so sweet and showed us how to do the exact same thing for FREE! It was an all around great experience here and we will be coming back to this location for all our future business with Metro! Thank you so much!
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February 2024 by Jake Shores
Poor customer service did not help
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November 2023 by Bryce Falk
Reta made the best of a stressful and frustrating situation. She was very intelligent and a true problem solver.
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October 2023 by Vickie Tautfest
I don't know what's going on with the account but half the time I have no Internet only when I'm at hom e picking up my Wi-Fi from home I don't understand it sometimes I have it most of the time I don't they tell me it's my phone but how do I how do I find out
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August 2023 by Grim lorenzo
Came in on Sunday at 12:30 to transfer my phone line to my new phone the lady said she couldn't do it? I went to the metro PC's location in cedar hills and they did what I asked within 30 seconds.
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August 2023 by Kelly Patacsil
I just want to say that the Manager at this location goes WAY above and beyond any expectation that I ever would have expected. Her name is Katie, and after spending my lunchbreak in the store attempting to resolve an ongoing issue for the past 4 days, Katie attempted to work with Customer Service on my behalf. Customer Service was NOT willing to budge on a fee that should not have been charged to me in the first place. Asking someone to pay a fee for an in store mistake, is beyond comprehension. Katie knowing my situation and the lack of Customer Service being pro by the CSRep. OBVIOUSLY READING OUT OF A BOOK, PAID THAT FEE FOR ME. IN MY BOOK THATS NOT RIGHT! I DID ASK KATIE FOR HER Dm's # so I could share the experience w/him. I did call him and it is my hope that Katie is reimbursed for that fee she paid for me Robert, (DM) Thank you for taking my call and patiently listening tomy story. I can see why both of you are in the managerial field.. Thank you Katie for being that listening ear and spending all that time w/a book reading CS rep. You Rock, and I will be checking back w/you to see if you were reimbursed.Aloha, Kelly
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August 2023 by annie c
My husband needed to get a new phone. Bianca was so cheerful and helpful, made the process so smooth. Thank you!
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August 2023 by Mac Grim
Came in on Sunday at 12:30 to transfer my phone line to my new phone the lady said she couldn't do it? I went to the metro PC's location in cedar hills and they did what I asked within 30 seconds.
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August 2023 by ku kanaka
Love this place..
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August 2023 by Dave Renslow
Store is not open on store hours
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July 2023 by stas Ramirez
Came in on Sunday at 12:30 to transfer my phone line to my new phone the lady said she couldn't do it? I went to the metro PC's location in cedar hills and they did what I asked within 30 seconds.
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July 2023 by Chris Martinez
Another location had completely messed up me and my wife's phone lines. Z was very persistent and helpful through the whole process took about an hr. The other gal was very helpful and nice as well. Sorry I didn't get her name. Thanks for standing up for the customer!
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July 2023 by CarrieAnn Kenenounis
I want to give a big shout out to Katie!! I had alot of trouble figuring out an issue . I called 611 I can't recall how many times over the last 3 months. She is very polite and very patient . She walked me step by step . She fixed my issue in less then 5 minutes. I live on the oregon coast and the only store down here was no help .Thanks again Katie you ROCK!
