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October 2024 by Gaviota R A
Dulce and Román were extremely helpful they gave me a few options to save mone. I will definitely come to this store for my next product
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October 2024 by Victor Romero
Dulce was amazing and helped me walk out with an iPhone 15 on the best plan. Recommend coming to make purchases. Great customer service dulce.
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October 2024 by Adan Alvarado
Very good service
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September 2024 by Lola Gutierrez
Very good service, the employees of this store are very friendly. I recommend this store. Thank you very much sweet
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August 2024 by Robert Mcclellon
Look For Roman or Dulce very helpful & new management!
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March 2024 by Bret Bowers
I normally don't post anything about any experience I have, but this was literally the worst customer service I've ever experienced. The supervisor of this store actually hung up on me, twice, no yelling, no poor language, just regular conversation, explaining the difficulties experienced in transferring data from the old iPhone to the purchased iPhone. The employee already set the phones up, without letting me know and I after I returned home, I was unable to access the automated iPhone quick start page to easily transfer data from one phone to another, because the employee had already set up the iPhone and swiped out of all the syncing options. I was forced to use several outside transfer apps that didn't do the transfer of data properly and has now caused issues with my wife's phone. All I said is that employees need to be aware that if they are going to set up a phone for the customer without permission, especially on an iPhone, that it will forfeit the use of the quick start page Apple offers for ease of transfer. She didn't want to hear that, so she just hung up on me. At first I thought maybe our connection was lost, so I called back to speak to her again, and she was rude again and admitted she hung up on me. I asked to speak to her supervisor and she said she was the supervisor? I said, your kidding me, your the supervisor? I asked her what her name was, so that I can contact customer service about this experience and she hung up on me again, so I didn't even get a name. You just can't make this stuff up! This is what happens when there are no "corporate stores" representing the company and they are all authorized sellers that only care about the sale and aren't trained for customer service! They couldn't care less!
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November 2023 by nikole pierson
Came to get phone set up on ACP at 6:20 and the store was closed. Hours state open til 7! Called and voicemail stated the hours open til 7 yet no one is there and the lights are all off
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February 2023 by Deborah Nicholls
Great people great service
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January 2023 by Ian D. York
Thank you so much for your time today ladies. AMAZING SERVICE ?
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October 2022 by Van Domelen
Uriel is superb! So patient. Been in a dozen times to have him help me. He's a treasure to have.
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October 2022 by Ernestine Lathan
It was alright, not bad.
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September 2022 by Tracy Webster
I felt very well taken care of here. It took a bit of time to fill out application but the assistant manager was very patient and kind. I forgot my reading glasses and was slower than I ever thought possible. He made sure to check on me in between other customers as it was a very busy afternoon.
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August 2022 by Shawn Cutler
The gentleman who helped me was patient and very knowledgeable. He was quite help and did it all I'm a timely fashion.
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May 2022 by Arvind Datta
The phones they sell are slow and frustrating to use. I bought a moto g 5 stylus and it continues to crash and not work due to software issues. I called and asked for a refund and was told they would not provide it. Basically don't waste your money here .
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March 2022 by Michael Olsen
I would just like to share my experience at Cricket at Aloha with Natalie and Luz it was amazing they were so helpful and patient something I've never had before any Cricket location
