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August 2024 by Yongkie Hurd
Set an appointment, things will be smooth, thanks for fixing the leak
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May 2024 by Jean Holz
Friendly and very helpful. Work done on time. Looking forward to seeing them next time
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March 2024 by Mrs Chakra
I'm writing this sitting in Les Schwab where I'm purchasing 4 new tires with no sale prices.My family are HUGE Costco devotees. We buy everything we can there and trust their products and customer service. So imagine my surprise when I called and asked, "I saw a tire I'm interested in online. Can you check and see if you have it in stock?" The answerer said "We have a full shop right now. I can't help you. You can look it up online." "But I already saw it online I want to know if you have it in stock." He then goes on to say that I have to order it, they're sent a order sheet, they have to look it up, if they don't have it they find out when they can get it and then they give me a call. Really? All that and you can't just punch my info in the computer right in front of you and tell me if you have the inventory or not?Never going to go to Costco for tires or tire related services again. You gave up today's purchase of four brand new tires and the future business of this 3 car family.
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December 2023 by Laura Reinsdorf
This tire center will waste your time. Made a trip to the tire center desk specifically to avoid ordering incorrect tires for my car online. Had a photograph of the information from the tire to aid in tire selection. Tires were ordered and arrived the next day. Turns out the service member chose the wrong tire and those tires would have been put on my car had the technician not called my husband to verify that we wanted incorrect tires. Obtaining a refund was also difficult. Les Schwab installed the correct tires on the same day in under 2 hours.Believe the bad reviews and go to a competent shop. This shop does not live up to the Costco standards of quality service.
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December 2023 by Chin Long Tee
Appointment to do swap and balance at 2pm and waited until 3.30pm. Finally decided to call and the car is ready but never send notification to me.
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November 2023 by Pablo Lopez
One star is probably way too much.Costco Tire Center provides a terrible service. They make you feel like they are doing a favor, instead of actually treating you like a customer. Same-day appointments are nearly impossible to get unless you are an early bird. If they don't have the bandwidth to satisfy demand, they should consider hiring more people instead of pushing customers away.This specific area affects overall Costco's image. We pay for a membership that offers usable services, not for charity.
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August 2023 by Gian-Luc Brasseur
1 is not low enough.I brought my brand new vehicle with 4k miles to this facility to swap out my pilot sport cup 2s to the pilot sport 4s tires. (Track to road tires) and when the did the wheel swap they decided to scrape up the inner wheel wall on my rims giving it a few very noticeable deep marks through the metal finish. They did this to remove the old wheel weights. I only noticed this because i got a wabble while driving and noticed that 2 of the tires have already had wheel weights (installed by costco) fall off. I bought new weight and found this when putting an extra wheel weight back on this front left tire. I will never return to this shop. I have a 70k sports car and maybe the tech was having a bad day or hated my car, im not sure. But this is not acceptable on any level. And I wish I had noticed this the day of the tire swap and not this late. One last note, they didn't remove all of the old sticky residue from the previous wheel weights either. Just looks like they used a flat head screw driver and sliced up my rim. Thanks for awful service guys.
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June 2023 by Bodie P.
Hi. Yes, it is me Bodie again at Costco. I will be completing another shopping list. Not sure what else to say. The workers are always very nice and the store very clean. I feel as if I do not have much more to say than that:-)
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April 2023 by Teri A.
Great Costco!Location was good, found a parking space easily.The staff were helpful. All Good!This review is also for their optical department. My daughter really liked the doctor who gave her the eye exam for her new contacts. And the support staff were both very attentive and efficient!
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April 2023 by Percy
I’m own a sports car with very low miles and kept in mint condition. I bought performance tires and had them installed here. I politely asked these guys to take their time and to be gentle with my wheels. I was nervous about it but it turned out very well. These guys really listened and did a fantastic job. My wheels were installed without a single scratch added to them. All tire sensors worked perfectly and the car rides smooth. I would recommend them. Be polite and be respectful and these guys will respect you and your car back.
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April 2023 by Muta Oz
The best place to get tire replaced! The staff were very knowledgeable and helpful.
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April 2023 by Reina C.
Mindy was super rude while cashing me out, tossing my groceries, very impatient not only with myself but with other customers as well. I realize it gets busy but if you don't like your job you should probably find something new
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March 2023 by Elizabeth Johnston
The process was stressful. Good tires at a good price but the whole prosses was stressful. I called to get a quote the guy was nice and helpful. I had to go in to order tires or do it online, understandable because they want you to pay for them if they order them. Then they said they would call when ready and I could make an appointment. Perfect, they call to say the tires are in but I have to come in to make an appointment?! Why? You're already on the phone with me. I go in to make an appointment and the guy said, I don't need an appointment just come in when I am ready. I make an appointment anyway, they don't give you any instructions where to park or anything. The guy who helped me today was nice and it didn't take more than 40 min, but the whole thing was stressful.
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February 2023 by Alex G.
I find it absolutely abhorrent that this Costco would promote and propagate racial discrimination. Your "employees" Michael and Jesse, need to be fired for assault on a woman, racial discrimination and harassment.
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February 2023 by robert faulkner
Costco tires rocks, the service provider return my spare into the back of my Subaru like it was never taken out keep up the great work we'll do my business continually at Costco for my tires from here on out Les Schwab has lost their Edge cheap foreign tires at a big price Costco rocks keep it the good work
