Safeway

Most Recent Comments

• February 2024 by Viet Mai
  Very open and bright market. Staffs are friendly and professional. Men' restroom in need of a total overhaul. Old and filthy, tags are all over the places.
• February 2024 by Ryan Doyle
  Bathrooms are disgusting. This is a grocery store put in a little effort. Hey manager learn how to manage! Seafood department stunk so bad walking by and further up. I feel like the employees and manager have just given up but are ruining an otherwise good store. Shame on all of you. GROSS!
• December 2023 by SharonM. West
  It is so hard to go shopping anymore. Needing to keep things in perspective of every thing to be aware of, from each person's own daily situations that regulate their actions in public, to the knowledge of the stress Retail people have to get through on their jobs from both the customers side to the Coworker/supervisor/company side.Stopped off st the deli, to be nice asked the Station, person how they were, their response was that they were not feeling well and was waiting to hear from her boss if she can be sent home. Looking at her sweat shined fade, it could be from the heat of the deli... or could it be from that she wasn't feeling well. Looking at her glove lined hand, the index finger cut out so her finger was bare.... maybe ordering from the deli today would not be the wisest. We now live in a world of so many illnesses floating around, I just did not feel comfortable, so I politely declined and went on my way.Thinking it would be something to mention to the manager, I stopped off at the customer service desk and the Apparent M O D turned to me after talking with a coworker, in a very apparent frustrated and at her wits end body language asked what I wanted. Right then and there I felt nope, not necessary to bother her as it did not feel like she would be receptive to yet another frustrating work thing and by no means do I ever want to be labeled a Karen.I usually use my shopping time as the get out of the house and do something that used to be fun for me. But between frustrated employees, snippy get in your faces customers, triggering people with mislabeling..... it just isn't fun to go shopping anymore.Needless to say, This Safeway from its Albersons birthing, has not been an enjoyable store to go too. Only as an absolute on the way get in and never go to the deli kind of thing.
• November 2023 by Brandon Leitz (B)
  It's always nice to shop here. Great people, always well stocked, and kept clean. Thank you all, and much appreciated !
• November 2023 by Hayden O’Grady
  If you’re thinking about buying any boxed pastries, like donuts from here, I would really really look carefully at them because I normally used to get donuts to you, but I’m not going to anymore after this and discovered that my box was crawling with ants and so were plenty more in the other boxes this is a serious health violation This needs to be fixed very soon This is disgusting.
• November 2023 by Brendan RS
  Good products, but understaffed and over priced. Only had one check stand open during peak hours.
• October 2023 by Cassandra Knipe
  Friendly staff, great customer service all round. Store is stocked and neat majority of the time, always love shopping here.
• September 2023 by Brandon Leitz
  It's always nice to shop here. Great people are making a great environment to shop in. Thank you all, and much appreciated from us in Aloha. We're all human beings.
• September 2023 by Evan La Fleur
  I recently tried the online pickup service at a specific Safeway location and was utterly disappointed. Regrettably, this wasn't an isolated incident. On numerous occasions, out of an order of approximately 20 items, only 8-10 were actually fulfilled. A service that's marketed as a convenience ends up being anything but.Today's experience added to my dissatisfaction. Out of the 6 items I ordered, which were simple everyday items like flour, carrots, and butter, a staggering 4 items were marked as out of stock. The real frustration hit when I decided to walk into the store and discovered 3 of those 4 "out of stock" items in plentiful quantity on the shelves.In an attempt to address the issue, I tried using the chat function on Safeway's website. However, this feature never led me to an actual human representative. Moreover, the app itself is restrictive when it comes to reporting issues with orders. It appears you can only report a problem if you received a damaged item, leaving no avenue to address discrepancies like the ones I experienced.It felt as if the store had employed individuals who didn't prioritize ensuring that ordered items were genuinely out of stock before marking them as such. To add insult to injury, I had an encounter with a customer service representative who, after hearing my frustrations, merely said, "there was nothing he could do about it." Furthermore, he tried to rationalize the discrepancy in stock availability by stating that an item could be marked as unavailable during the picking process, only for it to appear on the shelf later due to restocking. This justification felt nonsensical, especially considering the timeline of my previous order.For those seeking a more reliable online pickup experience, I'd highly recommend placing your order at the TV Highway location or the one in Tanasbourne. These stores seem to value customers' time and ensure orders are fulfilled correctly.In summary, the online pickup service at this Safeway needs serious improvement. The frequent inconsistencies between my orders and what's actually provided, compounded by the ineffectiveness of their customer service channels, raise concerns about the accuracy of their inventory system and the competency of their staff.
• September 2023 by Meagan Wilkins
  I called the store to tell them that I was over charged for the corn I bought yesterday by nearly $3. I informed the person who identified herself and a manager that many times I am there I observe a leader having to fix pricing issues and do refunds to guests and that maybe they need to do some sort of training with their employees. I was informed that the coupon I needed to clip into my account and that’s why it didn’t price correctly. I told her that I did in fact clip it and all other items I clipped worked out correctly. She said then come in and we will give you your couple dollars. The point is how many customers probably wouldn’t realize the couple of dollars extra every visit so eventually your corporation is making millions off the people who don’t bother to look at their receipt. Not to mention just being nicer to your customers and understanding that yeah maybe there is a gap in training within our cashiers.
• September 2023 by Karla Adams
  Would put 0 stars if possible. Not 1 register open.. only the scan your own which is not set up for family grocery shopping or bulk shopping. Slows lines and upset other customers. Then when you try to call you get no one.. thanks I will be taking business elsewhere
• August 2023 by Liana
  This Safeway employee was very disrespectful, rude, and belligerent to myself and 3 children. Barking orders to my children like they’re dogs because she was upset the TRIMET driver asked her to move seats so I had space for my baby stroller. My children were already sitting in open seats and she chose THEIR SEAT to want to sit down and yelled at my children to get out the way! I had just spent almost $400 in groceries at Safeway my stroller was packed, my children had bags to carry. It was clear all of our hands were full. The bus was empty and she was so hateful moving just a few seats back. I tried calling but these managers act like they don’t know their employees so here is my review going on each Safeway in this area so she can be found!!! She representing the Safeway brand she needs to be held accountable.
• August 2023 by al mowbray
  OMG I hate Safeway so so so much!!! 1 loaf of white bread, marked on shelf as 1.25, 1 bag of cherrries below a sign marked 1.47/lb., 1 small off-brand hazelnut spread .... rings up as over $20!!!!! Got some store help and some buttons pressed and it magically becomes under 10. And the machine says I 'saved' this much. Rage!At Winco it would have been even less, no sales, no coupons, just better price all around.
• July 2023 by Brendan Mitchell
  Easily the worst Safeway in the area and the bathroom was VILE!!! Absolutely disgusting. I’m coming here in emergency situations only. And I don’t know if any emergency is that real to the point I’d wanna stop here.
• July 2023 by Julie Nixon
  Purchasing a money order from customer service, I was stunned when the survey questions were displayed and the checker quickly answered the questions before I had a chance, his hand covering the entire screen in front of me. All glowing I am sure. Really sketchy.