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October 2023 by WILLIAM Brizee
Great store, cannot give higher pride with their products and customer service!
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August 2023 by Lance Yarwood
Greatpeople great products.
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August 2023 by Brandon Morrison
They are supper short with me every time I either go in or call pretty rude employees not very good customer service when you are in there and ask if they have something they just say ya we have one it’s over there somewhere and then if you call they hang up without saying anything if they feel like your are done asking questions would not recommend and they also miss treat they decent employees
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July 2023 by Chris B.
After years of ordering hundreds of items such as hazardous materials (solid-fuel rocket motors; chemicals; lithium batteries; firearm components; wine; assorted petrochemicals; devices that contain radioactive materials -- such as smoke detectors; and a plethora of items that can't be shipped to a post office box), I've finally found a company that stands firmly on the rock of ignorance and foolishness: US Tactical Supply.Add to that encountering one of the rudest individuals to ever work in a customer service position. I'm told that my order has to be sent to my credit card's billing address: no exceptions. The reason? "Credit card companies are concerned with fraud..." Yes, they are, and when I suggested adding my bank's personal manager and fraud department as a conference call -- all of which have both my mailing address (used for billing) and my residence address -- required for both my charitable veterans' foundations' and trust accounts by the IRS as well as those three-letter federal organizations for a truckload of reasons -- to verify my identity, this fearful individual working in US Tactical Supply's customer service department rudely announced he was cancelling the order and hung up.Really?Ever since having my credit and personal identities stolen, I've had all financial correspondence sent to a post office box; the tiny, rural mail box -- some distance from my residence -- is NOT lockable; any packages larger than 5" on a side is left on the ground for any thieves that happen to drive by, especially the local porch-pirate methheads who also follow delivery trucks in order to enrich themselves. Having a package delivered to a residence that requires a signature is perfect, especially when I'm purchasing any of the items that can only be carried by rail or cargo aircraft.In fact, UPS, DHL, and FedEx all have my addresses cross-referenced: send an address label for something going to my US Post Office requires me to show my driver's license... which shows (and proves) my physical address, conveniently serving as my DELIVERY ADDRESS for those three companies. All three companies have my "billing" address, phone number, and (residence/physical) shipping address -- information which this US Tactical Supply customer service individual can almost immediately determine with a few keystrokes, especially because I have accounts set up for my personal, charitable foundation, and trust business... all this information consistent, across the board.The branch manager of the bank serving my personal, foundation, and trust business accounts has joined conference calls where verification of information has been required, and spoke with me a few minutes ago stating that had I added him to a conference call, he would be happy to provide US Tactical Supply with the verification necessary or needed; the bank's fraud department has two- or three-step verification processes that have allowed me, as an airline pilot traveling worldwide, to conduct business from anywhere in the world with any legitimate, verifiable business in the world -- with the one possible exception of US Tactical Supply.So I asked my personal banker (branch manager) to call this individual to see if we could work something out: he was hung up on.My attorney contacted US Tactical Supply to see if we could get the name and contact information of the owner of US Tactical Supply so that we could work out the problem. Why? He's my training partner spotter. He was hung up on.Someone should tell this individual that just because we use computers in business doesn't mean we should think like one. Either that, or maybe they've outlawed common sense, courtesy, and/or reasonability in Idaho.
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June 2023 by Jeffrey Bossingham
Everything you would ever need
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June 2023 by Wilcox Tactical
It's a very basic tactical shop that is lacking in OTF knives. I went in to the store but due to the no soliciting I did not mention that Wilcox Tactical is one of most highly rated OTF knife companies in the US and has the best warranty and prices as well. Let me know if youd like a demo.
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January 2023 by Stefanie Jones
I ordered an item for my son. I heard it was made in the USA and Veteran owned. So I checked out the website. My son loved his Christmas gift and was reasonably priced
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December 2022 by Kenneth Noble
I went there with my family today to buy a tactical bag for our rifles. We recently spent a little over $2000 combined and wanted to spend another $600 on tactical backpacks but they wouldn’t allow us to bring in a broken down AR to see if it fit the bag. They have no signs saying no firearms but told us we could not bring it in. What type of tactical supply store won’t let you check if your AR fits. I know it can take rifles into cabelas, black sheep, or any other store. The attitude we received for wanting to do so was ridiculous. We even offered solutions such as one of us staying in store with wallets and keys while the other tried the fit in the parking lot and it wasn’t ok. Pro gunners should avoid
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December 2022 by Scot Lewis
I've been looking for the unicorn of stocks for my toy and finally found one here. Unfortunately there on back order, but that didn't stop Kevin from helping me out. So far I'm really impressed with their help.
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November 2022 by jonathan nabut
Awesome company, they helped me order the m14 chassis I have been looking for really nice people too.thanks Joshua.
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August 2022 by L K
Oh how I wish I didn't live 2 states away. The Customer Service here is on point. I called about a hard to find item they have listed on their site. Not only was I helped, Greg looked it up online for me, just to see if it might be available elsewhere. It wasn't, and I placed my order. But that is very rare these days, and it was appreciated.5 stars easy
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June 2022 by Kory Minor
Super friendly and knowledgeable staff.
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June 2022 by N C
Great spot for all your tactical needs. Highly knowledgeable and great quality equipment. Support local, buy here.
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June 2022 by Hop S.
I was in search for a hard to find item since everyone was out of stock or listed it but wasn't actually "in stock". That's when I came across U.S. Tactical Supply and emailed them to verify if the item was indeed available. Joshua emailed me right back within a few hours and said it was, so I went ahead and ordered it. It was in the mail the same day and received in my mail box one day later!...now THAT is fantastic Customer Service! Thanks US Tactical & Joshua!
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June 2022 by Timothy Moon 11
Awesome folks.Always helpful.Great stuff. And they sell ammo for my .338 Lapua Mag.
