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January 2024 by Amelia Hostkoetter
My experience with the front desk and getting to the storage unit was easy breezy! I however had reserved a storage unit at the beginning of January come to find out they only hold it for 3 days so that was kind of frustrating but I think that was probably just operator error. So far storage unit is great and nice I have 2 months half off!
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December 2021 by Richard Wade
Good storage and great services. The late fees are a little high, but if you aren't late, you never have to pay them (there's a 10 day grace period), but I was broke that month. I would go back again in the future if I need some extra room or have something I would rather not store in my home.
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September 2021 by Arnold Arellano
Very clean facilities on a sweet location, prices for my pocket are kind of high.
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June 2021 by Rich Kirk
Everyone has been friendly and helpful.
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June 2021 by William Russell
North albany has great storage it's very clean the management is very kind and experienced it is a non smoking policy on grounds and it's open 24 hrs
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January 2021 by stacy cook
Very helpful and friendly!
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November 2020 by Peggy Muths
Great customer service and going,above and beyond
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July 2020 by Steven Wilson
Great service, every time I dealt with them it was easy and pleasant, thanks guys!
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June 2020 by Johnny R
North Albany Self Storage is convenient in both location and service. Pricing is a bit more than uhaul, but space and convenience more than makes up for it. Took advantage of a great promotion of 50% off. Billing was simple, insurance set up simple. Recommend if you are need of large storage space for toys and extras.
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May 2020 by Diana Thomas
I am not the perfect person who pays bills on time , and i want to say North Albany storage has been so understanding that i could not express my thanks enough. They are wonderful! Thank you Cheryl and Alexis.
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January 2020 by Zoey Halberg Sales
Staff is very friendly and caring Couldn’t ask for better customer service and staff
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November 2019 by Robert Tucker
Closer location to our home, clean, easy access.
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April 2019 by Cheryl Coddington
I previously commented on the exceptional knowledge, patience, suggestions and just general genuine care regarding our needs for storage. Alexis made each facet of the process smooth and "pain free". I appreciate the freedom of the 24/7 hrs. available access to belongings and the added security which we have not experienced before. Thank You!
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March 2019 by DJ
I'm conflicted in writing this review. The staff and facility were just fine. In fact, they were good. Access to the facility was also good. What was absolutely terrible was the way that the company kept raising the rates. Essentially, every six months we would receive a letter stating that the rates were going up. And, the annoying kicker in this letter was the statement always included, and I quote, "It has been quite some time since the last increase..." Since, when is an increase every six months, "quite some time". We were so happy when we were able to make room in our shed for what had been stored at the facility. So, for the above reason, they only get two stars.
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December 2018 by Christina Ross
This place in very clean and organized compared to some other storage unit places in Albany. The 24 hour option makes it extremely convenient. Never had any problems with shady people snooping around. The unit prices are a bit pricey, but for good reason. The staff are genuinely nice people and very professional. I would recommend this business to anyone. The location is not so great unless you live in North Albany but would still say it's worth it.
