Jackson Hewitt Tax Service receives positive reviews for its reliable and helpful service. Customers appreciate the knowledge and perseverance of its staff, especially Linda, who demonstrated dedication and expertise in handling complex tasks like two-state returns and resolving issues that other software could not fix. They highlight her willingness to go above and beyond, following up and ensuring clients understand each step. The service at the Walmart kiosk was also praised, with staff being flexible, accommodating, and very informative. Clients feel secure and confident with the assistance provided, noting the accuracy of the tax preparation and the helpfulness of the tax consultants. Many find the cost comparable to doing taxes themselves but value the time and stress saved. Overall, Jackson Hewitt is recommended for its friendly, knowledgeable staff and excellent customer care, making the tax filing process smooth and trustworthy.
Linda had a difficult time doing our two state return. But her perseverance to the task and her knowledge of the tax system enabled her to complete the task with outstanding results.
April 2025
Had a wonderful person, Linda Edward's, who helped me immensely!
April 2025
This is the second year, that I've used your service. I was very pleased with the outcome.
