10AM - 7PM
1322 SE Geary St, Albany“Well I just GOT TO give a HUGE Kuddo/Shout Out to Employee " John" down at our Albany, Oregon T-Mobile Store. Poor guy...I had been bugging him all week for help! I was really missing Andrew at first cuz Andrew was great too and wonderful with me as I am severely hearing impaired and not the best computer/phone literate! I was hesitant at first with John and worried I wouldn't ever get finished what needed to be done!
I am here to tell you not only was John VERY GOOD at making sure that I could actually hear and understand him, he is very good at his job and expertise in the cell phone business. His Customer Service was Superb! And a great personality and humor is a definite plus in my book! So....I Thank You John So Very Much for ALL YOUR HELP JOHN (and putting up with Me)!
All a that is a rare commodity in 2024!
T-Mobile, you better pay this guy to want to stay with your company because He is a KEEPER!!!
And NO...I never met John a day before in my life until last week, when I needed to transfer over 70k pictures and get my old phone back to Assuriant A.S.A.P. John made THAT HAPPEN!!! and with a Smile ? !!!! ♡♡♡ !!!!”
10AM - 7PM
2250 14th Ave SE B, Albany“My husband, David,was unhappy with Dish so switched to xfinity for cable and internet. When a very knowledgeable and kind employee, "Wes", explained the cost savings on having phone service as well, David switched from Verizon . He is happy!”
“I went to Verizon in Albany, and worked with Hannah. I had a complicated case of transferring my family to Verizon from ATT, and also unraveling a complicated issue I got into with the Verizon application process (too long to describe here). She was able to work the problems professionally, expediently, fairly, and in the end I walked away quite happy I have made the switch to Verizon. She was well versed on the processes and tools available to her and she found a way to get my issues sorted. THANK YOU to HANNAH, and VERIZON.”
“Kate was sympathetic to our problems... She then showed us our options that fed our needs and we walked out with 3 new phones... saving us money... We greatly appreciate her and highly recommend her!”