Freightliner Northwest in Albany, Oregon, is a trusted authorized dealer for Freightliner and Western Star trucks serving Oregon’s Willamette Valley. The dealership features an 8-bay service shop with skilled diesel technicians, a large parts warehouse, and options for new and used commercial truck sales. Customers can access a wide range of services, including diesel engine repair, transmission service, chassis repair, preventive maintenance, and warranty work. The facility is well-maintained and includes a remodeled driver lounge with Wi-Fi, TV, clean restrooms, and trailer parking for convenience. Reviews highlight the dealership’s professionalism, efficiency, and dedication to customer satisfaction. Many customers appreciated the quick turnaround for repairs, with some experiencing same-day service for issues like sensor replacements and engine repairs. The technicians are praised for their expertise, attention to detail, and ability to diagnose and fix problems efficiently, even in complex cases such as exhaust manifold repairs on a motor coach. The staff, including service team members and parts specialists, are described as friendly, helpful, and accommodating, providing clear communication and support throughout the repair process. Whether customers need parts, repairs, or assistance with purchasing trucks, Freightliner Northwest offers reliable and professional support. The team’s experience, combined with a clean and welcoming environment, makes it a preferred choice for fleet operators and owner-operators throughout Oregon, ensuring vehicles are back on the road quickly and properly maintained.
With our 2002 Monoco coach, Lydon in sales dept was super helpful in ordering parts.
June 2025
I had a great experience here. Called for a service on our service truck. Talked to Micheal, he got me set up for the next day. Kelly got ahold of me earlier than I expected in the morning and was helpful with any info I needed. Both were a pleasure do deal with!
May 2025
Matt in the Parts department was a big help. I called to figure out the supply/return fuel lines to outfit my 1991 Mercedes Unimog with a Freightliner M2 tank. He consulted his mechanics and they helped get me pointed in the right direction.
