6:00 AM - 9:00 PM
1300 SE 9th Ave, Albany“I just had the most exceptional customer service at Lowe's in Albany, Oregon. We had a very large order waiting for pickup and there was a problem with our banking institute so the order could not be released. This started 2 days ago and Sara, who I assume is a supervisor, stepped forward and helped in ways I never seen happen in any store before. She not only told me what had to be done, got on my phone and talked to the person I was dealing with, even offered me some ice water while waiting as it was in the 100's. I was told the order would be ready for pick up the next day so when I arrived I figured everything was set. Ashleigh, at the pro desk, was very helpful but needed some confirmation on things and low and behold guess who showed up to get the transaction done -Sara. She handled everything in a timely manner and showed so much compassion. I highly recommend a big raise and promotion for this gal. She was fabulous. Thank you Sara, Ashleigh and the loading crew!”
“We worked with Izzy to order materials for our deck. He really knows his stuff and is immensely helpful. Free delivery was right on time and they are even coming to get a couple of leftover boards which we will get credit for. This is the second big project they have helped us with, and we can't imagine going anywhere else.”