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February 2024 by Michele C
Big Lots was once a place to score amazing bargains. It doesn't offer anything more than other stores now, and their stock has become limited. I still like to browse Big Lots every now and then to see if there is anything I could use. It is generally clean, and most of the employee's seem friendly. Big Lots is no longer my usual go-to department store, but it is okay for some items. I'd rate this location a 3.5 if it were possible.
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October 2023 by S R
Like this store but it's not what it use to be. No longer carry baby items and the toys are down to 1 isle. It is great for seasonal items and decor.
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October 2023 by Tina Major-Wilson
I love Big Lot's and would have given 5 stars if they brought back the cold and frozen foods
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July 2023 by Kelsi McAllister
Robert, my cashier, treated me like the biggest inconvenience to ever walk into a store and ask to remove something after it being scanned. Then, when I wanted to join the rewards program, you would’ve thought I just killed a puppy in front of him. Great customer service. ?
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July 2023 by Toni Schembri
The staff is great! Loved how helpful they were to someone new to town!
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July 2023 by Samantha Haas
Big Lots is a good place for seasonal decorations at a reasonable price.
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March 2023 by Felicitas G.
their policy is on the back of every receipt. and it says merchandise return policy if you are not happy with your purchase, we will take it back in it's original package.and condition within 30 days. I've returned the item in 5 days. and they refused to accept it, no refund. No nothing. it's the Albany oregon store. the 3 people that dint help me at all. store manager , the assistant manager.and the cashier. No star review given . 0 review
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January 2023 by Sapphire McKnight
Found some really cool Star wars things,they had a great 90% off clearance!
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January 2023 by carrie po
It was fun browsing through their merchandise for Christmas gifts.
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December 2022 by Nicklous Rousseau
pretty decent spot for reasonably priced holiday ornaments and displays
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November 2022 by Brittany Hiaasen (Bri)
The employees are usually very friendly and doing their best to help customers and make sure their needs are met.Gordon, bless this man. Always makes people laugh and smile. He's been there a long time and is always someone to say hello to.Ann, has the friendliest service I have seen in any customer service employee I've met. She goes above and beyond at her job and is always making the customers needs priority 1.Rosie, she knows where everything is and is so friendly. Genuinely cares about doing a good job and helping customers.Connor, debatably the hardest working guy I've met his age. Always friendly with customers and is respectful to everyone and handles every situation with care.Sometimes they have what I need. Okay prices. Furniture isnt very nice quality most the time. Had the same recliner replaced twice with the same defect in all of them.The building is ADA accessible and has plenty of parking.
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November 2022 by Fred Chamberlin
Randy in furniture was exceptional help to me. This was after their website was a total screw-up from start to finish. DO NOT use the website and expect to get things done right.
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October 2022 by The Many Adventures of Hawk & Kee
We really love the seasonal items Big Lots carries, a good selection and prices for fall decor, Halloween and Christmas.
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September 2022 by Deborah Molzen - Kaffekiks
Always fun seeing what's on the shelves!
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August 2022 by Mark Raum
A lot of stuff. Don't hesitate to buy. It may not be there the next day.
