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May 2024 by Amanda Roy
Always amazing service :)
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May 2024 by Gurpreet Thandi
This establishment has consistently provided a disappointing experience. On multiple occasions, our orders were mistakenly switched from Grand Cinnamon Dulce to Chai Tea Lattes, with the excuse that they look similar. Additionally, the staff's demeanor changes noticeably when we enter, showing a lack of interest in serving us. This treatment seems to be influenced by our ethnicity, making us feel unwelcome. I cannot recommend this place, especially for those who might face similar issues.
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April 2024 by kathryn hogan
Raffi, KayDance and Sarah are really skilled..they created the BEST KEO FLAT WHITE I’ve had ever with zero carbs! Made happily- with whipping cream. This keeps me full for hours with zero sugar fluctuations??
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April 2024 by Logic connoisseur
Went in at around 1pm today. The girl who took my order was friendly. The older lady behind the counter making the drinks was a bit rude/rough.
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April 2024 by Norm D.
Still newish to the area Fairly well organized front counter and displays Good seating, comfortable and cozy Pretty clean Staff seem well trained and knowledgeable Coffee good although off dark roast since they serve Select If True North not available I must get Americano New policy seems to be that all coffees are offered at the mobile or pickup area Tends to take noticeably longer to get the ready brewed coffee then before Not going as much as we used to Oh well Still consistently tasty
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April 2024 by Lenny
Great service every
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March 2024 by Solange Gallo
Great spot to meet up with a friend and catch up. Relaxed atmosphere and good customer service.
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February 2024 by Alex Alex
I am at this location and doing some work stuff. I had a mobile order to Starbucks Dundas St. instead this location by mistake. While I was waiting for my order, I asked the one of the employee (Kaydance) if she could help with me order, and then we noticed that the order was made to other location. Without even saying any single word, she had offered me to prepare for me a sandwich and the coffee even, she has gone above and beyond, made a service to table where I sit. I do not know even know how to explain this feeling, she has just made my day, Kaydance is absolutely a GORGEOUS person!
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February 2024 by Kristi Young
they’re a little rude. Their drinks are mediocre. They don’t like to do too many customizations they’re supervisor. Raffi makes up for a lot of their flaws and his customer services is super but it’s touching go when you have a barista whether they’re going to make your drink correctly or not they’re very inconsistent, but I will say Emma makes a very good drink, but when you ask for somebody specific to make it if they’re Working at that time they still won’t just called in and spoke to Rachel. Well she did offer to remake them. She was short and hung up. You could see that she was annoyed This is the better Starbucks of the three in town Sidenote to the store manager, your customer service should be everything your drinks should be consistent. Your staff should be polite and kind at all times especially to customers who have thousands of stars a.k.a. regular customers people don’t pay $10 per drink to have bad experiences.
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February 2024 by Julia
My favourite location! The employees are lovely and really make my day. It can get busy sometimes but it's a really great spot to get work done.
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February 2024 by Jacquie Dudley
This is my favourite Starbucks location. The staff are always so friendly and great. My order is always made perfectly.
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February 2024 by Femmy Hanum
The staff are nice and friendly but sometimes they make me confused because they don’t always ask for names of the people to be written on drinks, which makes me doubt if any of the items are mine or not. They also don’t put more than 1 item together when they’re on the same order. If more than 1 item are on the same order, they must be put together. The staff should also put order number on receipts.
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January 2024 by Kristal Baker
Terrible service inside, rude employees completely ignoring you waiting to order. When they do FINALLY take your order it’s a rude girl who acts like she’s too good for you. Other girls are useless and dead eyed. When you go to a starbucks usually you meet great kind people, not here. I would avoid if you are looking for any type of customer service.
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December 2023 by Deandra Suderman
Worst Starbucks service I have ever had. 5 people working and no one serving inside patrons. Girl saw me standing waiting and said someone else would serve me then a second customer came in and a gentleman served him. Then the girl told me the cash I was standing at was closed. Wen they finally served me didn't have any dark roast so I walked out. You might want to review your service policy.
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December 2023 by Joe Smith
Dietary restrictions: diabetic options