-
January 2024 by Dung Nguyen
All comments about rude customer service are correct. Just experience it.Updated: As he responded, it's not about bidet info he gave. It's his attitude. Asked him about Toto toilet 2 pieces in his showroom if he has in stock, he immediately direct to 1k toilet which I don't need. Then long lecture about bidet which again I don't need.
-
December 2023 by brent miller
Highly recommend. Just completed a whole home reno. Early on, and after searching various options online for bathroom vanities and fixtures, I stopped into Luxury Bath and met Paolo. It took less than 5 mins to know I had found the right place. I got the sense immediately that he would supply me with the perfect blend of high quality and great value. We carefully planned three full bathrooms and a kitchen together. Not being a designer myself, Paolo was very helpful. I feel like a got a great deal, awesome service and a new friend. Grazie Paolo!
-
December 2023 by Glenn Silver
Thank you Paolo and team for all your help and advise. We are so happy with the end result of our renovated washroom! See you when we decide to tackle our kitchen!
-
October 2023 by Cynthia Trivelli - Palgrave PS (1467)
We recently renovated our bathroom and purchased faucets, fixtures, a toilet and a bathtub from Luxury Bath & Kitchen in Vaughan. We were so impressed with Paolo (the owner), who was tremendously helpful, friendly and knowledgeable. He immediately solved any issues that arose and consistently went above and beyond to make us happy. I highly recommend Luxury Bath & Kitchen because you will receive top-notch customer service and excellent quality products for your home renovation projects!
-
August 2023 by Tanja D
About 6 months ago, my husband came across this location and by chance, decided to go in and take a look. He was impressed by their charisma and helpfulness to find exactly what met our needs, both financially, with our envisioned decor and functionality. Our project got postponed over 6 months, but it was finally completed. The fixtures are absolutely exquisite, both in appearance and design! The rain shower and hand held have so much power and we didn't even update the waterline, so it's all thanks to the product! The water temperature control and handheld features are amazing! These products truly brought the whole bathroom together, what an oasis! Thanks guys, sorry for the late review!
-
June 2023 by Sandra Behlok
Being a business owner, excellent customer service is extremely important to me. Paulo surpassed it without question with each and every visit. When my husband and I were shopping for faucets and fixtures for our home renovation, Paulo was there to help us every step of the way. He offered us great service, at a great price and was extremely knowledgable and helpful. It wasn’t about making the sale, but rather making a ‘happy customer’. We would not hesitate to recommend him to our friends.
-
May 2023 by Peter Sewell
Purchased a toilet 2 weeks ago from Luxury Bath and Kitchen Centre. My wife and I were very impressed with Dario and Paolo. Friendly, knowledgeable and helpful. They even opened the box to insure all parts were included before loading the toilet in our car. Great idea! Highly recommend them to anyone shopping for bath and kitchen fixtures/furnishings.
-
October 2022 by Gary Sim
Incredible! Amazing commitment to customer service. Great expertise. Very helpful with advice. Highly recommend without reservations.
-
September 2022 by Pat Richardson
Paolo was a tremendous help expediting the replacement of a product damaged in transit. Very resourceful in resolving our issue, speeding up the process by months and making sure we were happy with the outcome. I will definitely use Luxury Bath for future projects. Thank you Paolo and Dario!
-
August 2022 by A C
Lots of options, friendly staff. Shopping for fixtures is something you need to go to a dozen places before you should make a decision definitely stop by this place!
-
November 2021 by Danny Nini
I purchased all my shower equipment for our new home for 5 washrooms from Luxury Bath Centre. Paulo is experienced and provided amazing customer service. He stands behind what he sells!!
-
November 2021 by Crestina DiLorenzo
Excellent service, excellent experience and amazing products.Poalo and his team made it very easy when I was building our new home, very patient and accommodating. would not shop anywhere else!!!
-
October 2021 by jonathan ber
Hidden Gem!There are lots of bath store's around but this one is like your walking into a family store. I'm a contractor and all my clients have been happy with the service here as well.The guys here may be busy at times but they listen to what you want and then find it for you. If your looking for good quality items this is the place!
-
September 2021 by Paul Williams.
Great price, excellent customer service and good quality products. Paulo is the man. We have been to his store many times over the last several years and all our kitchen and bath stuff we purchase from him.His prices are the best after shopping around and any little things needs fixing or replaced he does his best to help.I recommened family and friends to see Paulo.
-
September 2021 by Ian Watson
I was fortunate to be referred by a friend to Luxury Bath in Vaughan. It was worth the drive from Oakville. Mt project was quite large as it included a complete refit of three full bathrooms.I made an appointment with the proprietor Mr. Paulo Gobbatto who told me he had been in the business since he was 14 years old.The selection was amazing- something for every budget and taste. The prices were more than fair and were even delivered to my house and the transaction was very professional and seamless. A great experience and also a bit of humour.I would strongly recommend Paolo and his staff to everyone. Will go back in a heartbeat for my next renovation. First class!
