“Janvi is truly exceptional in her field, demonstrating professionalism and efficiency in all tasks she undertakes. Her extensive knowledge and expertise enable her to navigate through challenges effortlessly. While others may falter, Janvi shines by swiftly resolving issues with a passion for her work that is truly commendable. Without a doubt, she comes highly recommended for her outstanding abilities and dedication.”
“Service 10/10 and great promotions, the people who serve you are very friendly and explain in detail any questions you may have regarding the service. Thank you so much”
“I received exceptional service today on my visit to Telus Yorkdale. Matthew was great in solving all my needs and answering all my questions. He was very knowledgeable and fixed my problem immediately. I could not have asked for a better sales representative.”
“All I have to say is one word: ADAM, he is the best, funniest, kind guy you will ever meet (also cute). He assisted me with my phone even though I was moving to another carrier and made the whole process seamless. We need more people like him and if you go to this location, I would definitely ask for him. Thanks a lot Adam, you're
amazing”
“First of all, I hesitated for a moment to subscribe to their Internet service when I saw the comments here on Google.
It was Fido who sent me an email regarding a special offer from Comwave for Fido/Rogers Mobile subscribers. I paid $65 with Telus for 250Mbps and with Comwave I had the possibility of having 120Mbps for $20.25 until December 31, 2025, still a nice saving and it still met my needs.
Some people say in the comments that the customer service is “horrible” or even “incompetent”. Personally, I contacted customer service twice for questions and clarifications, really no problem, very courteous staff and they were able to answer me correctly.
I had subscribed to the service on a Friday, the following Tuesday I received notification that the Modem/Wi-Fi had been shipped and that no technician would be needed for installation. On Friday of the same week I received the package by Purolator while my service began the next day at 5 p.m.
The only downside that I can mention is after unpacking this equipment, their Modem/Wi-Fi felt ultra cheap in hand and indeed the performance of the router part was very inconsistent, even in local network, big congestion with only one device in Wi-Fi and the other in LAN on OpenSpeedTest. I already had my own Wi-Fi 6 router, so I put their equipment in Bridge mode only and use my own router for the network, it works perfectly fine.
In summary for my experience I find it better than Telus apart from the equipment provided, especially for the price at the special rate. Try to contact Telus on a Friday, you will tell me the news :)”
“My husband and I recently visited the Rogers store at Weston Rutherford and had an exceptional experience. We were assisted by the Assistant Manager, Lasantha Fernando, who greeted us with a pleasant demeanor and a great smile. Lasantha was incredibly willing to help, taking the time to understand our needs and explaining everything in detail. His patience in answering all our questions made us feel right at home. This location truly felt like the closest and most convenient for us.
On the technical side, we were fortunate to be assisted by Eshaan Anande, the greatest tech expert this store could ask for. Eshaan's depth of technical knowledge and understanding of the plans, especially the Preferred Program, was impressive. He was very charming, patient, and dedicated, ensuring that we got the best plan suited to our needs. His commitment and task-oriented approach left a lasting impression on us. Ali.A helped me a lot with my new phone very patiently transferring all the data to the new phone . I feel like home when I walk into this store any time with the great Manager Rahim
Having Rahim , Lasantha , Eshaan & Ali provide such excellent customer service made our visit incredibly satisfying. We are so grateful for their assistance and have already referred our family and friends to this location for mobile plans and services. Rogers is truly lucky to have such dedicated and shining stars on their team. We wish them all the best in their future endeavors!”