10AM - 7PM
9200 Weston Rd, Woodbridge10AM - 9PM
1530 Albion Rd, Etobicoke“After having my THIRD android phone inexplicably in my hands in less than a year (yes, really). I decided enough is enough…..I decided to make the switch to an iPhone.I know pretty much nothing about cell phones, but I live and die with my calendar, my contacts and my email. I was very worried about losing some or all of this data when I switched. I went to the Albion Mall Virgin Store and staff member Shee handled my new phone transition with professionalism. She allayed my fear of data loss and seamlessly got all the old stuff onto my new phone without issue. Excellent service from an excellent employee. Thank you Shee for helping me today. I’m very happy and satisfied.”
“Service 10/10 and great promotions, the people who serve you are very friendly and explain in detail any questions you may have regarding the service. Thank you so much”
“Customer service was great. They went over and above and also did follow up the next day. ??Since COVID other Companies customer service has really gone down hill.”
“I received exceptional service today on my visit to Telus Yorkdale. Matthew was great in solving all my needs and answering all my questions. He was very knowledgeable and fixed my problem immediately. I could not have asked for a better sales representative.”
“All I have to say is one word: ADAM, he is the best, funniest, kind guy you will ever meet (also cute). He assisted me with my phone even though I was moving to another carrier and made the whole process seamless. We need more people like him and if you go to this location, I would definitely ask for him. Thanks a lot Adam, you're
amazing”
“My husband and I recently visited the Rogers store at Weston Rutherford and had an exceptional experience. We were assisted by the Assistant Manager, Lasantha Fernando, who greeted us with a pleasant demeanor and a great smile. Lasantha was incredibly willing to help, taking the time to understand our needs and explaining everything in detail. His patience in answering all our questions made us feel right at home. This location truly felt like the closest and most convenient for us.
On the technical side, we were fortunate to be assisted by Eshaan Anande, the greatest tech expert this store could ask for. Eshaan's depth of technical knowledge and understanding of the plans, especially the Preferred Program, was impressive. He was very charming, patient, and dedicated, ensuring that we got the best plan suited to our needs. His commitment and task-oriented approach left a lasting impression on us. Ali.A helped me a lot with my new phone very patiently transferring all the data to the new phone . I feel like home when I walk into this store any time with the great Manager Rahim
Having Rahim , Lasantha , Eshaan & Ali provide such excellent customer service made our visit incredibly satisfying. We are so grateful for their assistance and have already referred our family and friends to this location for mobile plans and services. Rogers is truly lucky to have such dedicated and shining stars on their team. We wish them all the best in their future endeavors!”