Hiddenbed Factory is highly praised for its exceptional service and quality products. Customers have consistently noted the amazing experience from the initial design phase to the final installation. The team, particularly during installations, is described as professional, efficient, and courteous, with one installer receiving specific praise for his minimal noise and proficiency. The products, including hidden vertical beds and Murphy beds, are recognized for their durability, functionality, and aesthetic appeal. Many customers express satisfaction with the dual-purpose design, such as beds that also serve as desks, highlighting the value in their investment. The customer service is also commended, with quick responses to inquiries and efficient resolutions to any issues, such as part replacements or minor adjustments. Overall, Hiddenbed Factory is recommended for anyone looking for high-quality hidden beds, with many customers expressing a willingness to return for future purchases and a strong inclination to recommend the company to friends and family.
After my research and the recent installation by Hidden Beds, I al very happy with my decision. The experience, service and quality of the final product met all my expectations. Thank you Keith and Adam! We will recommend this company to friends and family.
June 2025
The service was as promised. The family business owners were kind and professional through the purchase and installation of our Murphy bed sofa. We are very happy clients.
January 2025
We love our new Hiddenbed! Keith provided excellent direction & design! Kathy called with an earlier delivery than previously promised, making us very happy. And, Adam provided the expertise with the installation. My Sister calls it a ‘Beautiful Transformer’ to behold! ❤️
