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January 2024 by Abbas Saleh
Ahmad and Abbas always take care of my needs. Amazing customer service.
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December 2023 by Marino E
Came into this location with my family today. Kene was extremely helpful and patient and did everything in his ability to make sure we got a good price. I can’t recommend this location & team enough. Thank you.
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November 2023 by Ryan Scott
I went to go cancel my plan and pay the rest of my phone finances that I owe. Ada (his name starts with) said I can’t help you. I said I’d like to cancel my plan and pay off what I owe on my phone. He said he can’t help me and I have to call the 1888 number. The store is useless especially that one tall middle eastern gentleman with shaved sides long hair and beard who never helps with anything. Should be FIRED!!!! Worst customer service every…. Been with Rogers for 15 years will never come back. Worst customer service ever! Especially in the store when I know HE COULD HAVE HELPED!
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November 2023 by Riya Yadav
Absolutely amazing person shafiq. I came from chatham to Windsor rogers as chatham roger service is worse but shafiq went out in his way and satisfied us. I was planning on getting new device he helped me out. He changed my plan plus my husband plan paying same amount as we are even $5 off and getting 3*data more . Absolutely incredible service provided by him.I was waiting on getting rogers survey email so that I can admire his service but unfortunately I didn’t receive this time. But really happy with the service.
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October 2023 by Raphael
I had a plan and it was great and got even better when I was offered another plan over the phone that was supposed to cost the same thing only offered x3 more data. I asked them to MAKE NOTES because I figured it was too good to be true. My bill increased additional $20/mo. Next billing cycle even after asking Rogers Customer service phone line to leave notes, they told me the store made an error. (The store didn't make an error to be clear)I contacted this store they told me to come in, in person and they would get Rogers customer service phone line on a call and we'd sort it all out, but when I came in the store they just told me to either change my plan back to the original one or to call the Rogers Customer service phone line ON MY OWN right after telling me to "Come into the store and we'd call Rogers Customer Service phone line together."(waste of time). So rogers phone line told me to call the phone line, and the phone line told me to call the store, both basically had me running in circles to figure it out myself instead of working as a team to resolve my report.They offered me a new plan it was a downgrade, but I was very pleased with it to be honest. I'm leaving 3 stars because I was disappointed in lack of teamwork between Rogers Customer Service Phone Line and this Rogers Store.This is a real review # ends in 7274.
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September 2023 by Sandeep Raidhu
ahmed is master of sales , super cool guy down to earth , met most amazing person in my life , he really helped me ??? gave me an amzing deals on phone watch , airpods ??
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April 2023 by Joanne Kosokowsky
Always willing to help with my issues and so patient while showing me the features of the device.
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April 2023 by H Shah
Except the gentle man Shafiq, everyone amplifies their own thesis for explanation . Meet Shafiq for save your time or call direct Roger customer’s service .
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April 2023 by Josh Shreve
Was looking for a new phone case and Ahmed set me up with a bundle deal including a screen protector and a charging block. Great help
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December 2022 by Ronald
The man at Fido lost my business. Has to find a nother carrier. I went to rogers and Shafeek was very good to me! 4/5 stars because of the prices but that is not Shafeeks fault. Thank you Shafek.
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December 2022 by Mazhar Noor
This is one of the best place to get deals. Ahmed at the store was very helpful, jolly and not only activated my new iPhone 14 plus but also gave me a great deal.
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October 2022 by 2fast_132
Came in looking for a new phone plan, switching from Telus to Rogers, the boys Ahmed and Kene hooked it up with 14 pro max and a extremely good plan. These guys are the best, they definitely represent what makes a good team !!!
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October 2022 by Edward Perreault
All the stuff are extremely helpful.. Everytime I go in they help me to the fullest
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October 2022 by Shera Boston
Excellent staff and care! I wanted to make changes to my plan, but I’m with fido. They took the time to explain different offers. Apologized that they couldn’t help me and offered to call Louie the manager I worked with before, to let him know I was coming. Basil was very helpful and knowledgeable about my iPhone and showed me how to get the most out of my battery and cool features for my camera.It was an overall great visit.
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October 2022 by Ajay P Manoj
Worst store everEach of them don't even have any idea what they are saying and how it works.Please train each of them with correct details. We wanted to switch from another network and they don't care.Worst experience ever!!!!??
