Provincial Chrysler Dodge Jeep RAM is a full-line FCA dealership located just south of Devonshire Mall, serving Essex County with a wide range of vehicles and services. The dealership sells new and used vehicles, including Jeep, RAM, Dodge, Alfa Romeo, Chrysler, and FIAT. Customers appreciate the friendly and knowledgeable staff who make the buying process easy and straightforward. For example, one customer praised the staff for making sure a new Durango was ready on time for an anniversary gift and for explaining financing options clearly. The service department receives high marks for excellent customer care. Customers have noted the quick and friendly service, especially during oil changes and repairs. The team reviews recalls, maintenance needs, and vehicle functions directly with clients in the service drive-thru. In case of major repairs, the onsite body shop offers helpful support. One customer experienced outstanding service after a collision, with staff acting quickly and going above expectations through phone contact and pickup service. Provincial Chrysler also excels in repairs, as seen in a case where technicians identified a costly issue with a Ram 1500 EcoDiesel. Instead of just replacing expensive parts, the dealership found a more economical solution by welding the muffler, saving the customer thousands of dollars. The staff’s honesty and willingness to find affordable repairs stand out. Customers also value the dealership’s helpfulness when shopping for new vehicles, with staff like Darrin providing attentive service. Overall, Provincial Chrysler Dodge Jeep RAM is recognized for its comprehensive service, friendly atmosphere, and commitment to customer satisfaction.
Ashley McMillian was a dream to work with. She went above and beyond in every capacity to make sure I had a good experience and understood how my car works!
September 2024
Amazing work by their body shop repairing our bumper.
August 2024
I bought a new Durango as an anniversary gift for my wife. The staff made sure everything was in place and ready to give it to her on time on our anniversary. They are very knowledgeable and friendly. They take the time to explain options of financing and what would work best for me. Very easy to work with
