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“I highly recommend banking with MCCU. Friendly staff who consider your life and your needs. Peter Mastromattei is very knowledgeable and experienced. If you need financial advice for short-term or long-term goals he's your guy!”
“I recently opened an account with BMO, there are very friendly tellers there, they kindly let me know about the New Student Campaign plan. All the personnel are very kind and helpful, especially Cynthia. Also the BMO app is very convenient to use I'm really satisfied with the service from BMO as a student.”
“Honestly fantastic staff and always super friendly but for the love of God I work in bars and restaurants and rarely have the opportunity to get in before close you need to add a card scan so we can access the atm when needed as I make trips just to be let down by a locked door”
“I opened the account with the phone rep, asked me to visit the branch to activate the account. Bank rep (Paul) was so helpful. He faced a system issue but later on helped me get things done. Brilliant service”
“Nice Bank ,clean, nice location ,good service
I went there today with my father-in-law I didn't know they require ID every time because I am with TD Bank
So the women that helped us she was telling me that he needs an ID and why doesn't he have his ID on him
I respect the law and I respect the rules of the banks because they help their customers protecting their accounts but
the way she was talking to me she was absolutely rude I wanted to talk to her and tell her I don't like tone that you're speaking to me like that but she was my mom's age so I respected her age
we went to get the ID and came back to the same location and another guy helped us he was absolutely nice and
I have no idea what's going on with some people”
“My favourite RBC branch to go to. Nice tellers, never had any issues with my card. ATM’s are fast and easy to use. I’ve never had any issues with this RBC branch.”
“You know, I hate to give a rating lower than 5 because this might be a good place. The person helping me today was not friendly. I needed a new bank card and she said "it will be two weeks" zero options given. I asked if we could get a temp. and then we got one. This option would not have been provided if not asked for. As the face of a business you would expect a warm welcome, a smile, maybe options given.. instead, it was just negative attitude.”
“Had a great chat with Sophia Paul today, she was very informative and patient with the many questions I had and she took the time to confirm what she didn't know for certain. She's not my official representative, yet she's very proactive in getting my account issues resolved. The front desk aslo booked me in for a next-day appointment with a customer rep. quickly, and I'm grateful, but I can't help but feel the front desk could've had me sign my non-US residency declaration without having me return for an extra meeting. With that said, HSBC has some interesting services on paper. Looking forward to becoming a client.”
“Chelsea is a fantastic financial advisor!! She takes the time to make sure you 100% know what you're doing when you walk out of her office. Extremely helpful and cares about her clients fiances. Trustworthy and informative!”
“Not sure why this branch has low rating. I had a really good experience here. Came in because my credit card was blocked and even though they couldn’t directly help me unblock it because it’s a VISA issue, the manager actually called VISA on my behalf and helped resolve the issue. That was nice and don’t usually see that kind of service. They usually just tell you to call the VISA hotline and send you on your way.”
“I had the privilege of having Mark Barkou as my bank advisor, and I couldn't be more pleased with the exceptional service he provided. As an American trying to navigate the intricacies of opening a Canadian bank account, my situation was quite complex. However, Mark's extensive knowledge of the products and his commitment to helping me in the best way possible made all the difference.From the moment I reached out to him, Mark demonstrated an impressive understanding of the process. He took the time to explain everything in detail, ensuring that I had a clear understanding of the requirements and available options. Mark's dedication to his craft shone through as he tirelessly worked to address my concerns and answer all my questions.What truly impressed me about Mark was his unwavering commitment to going above and beyond. He meticulously handled the necessary documentation and efficiently coordinated with the relevant parties involved. Mark's communication throughout the entire process was exceptional, providing regular updates and expert guidance every step of the way.Not only did Mark possess an impressive depth of knowledge, but he also displayed a genuine care for his clients. He treated my situation with utmost importance, making me feel valued and prioritized. Mark's personalized approach and tailored solutions made the entire experience smooth and hassle-free.I wholeheartedly recommend Mark Barkou as a bank advisor. His exceptional service, expertise, and unwavering support make him an invaluable asset. If you find yourself in a complex banking situation, you can trust Mark to provide you with the best guidance and assistance. I am immensely grateful for his outstanding service, and I enthusiastically give him a well-deserved five-star rating!”
“Absolutely phenomenal service, Hieu went above and beyond to assist even working past the closing time a bit to ensure we were all set up, I am so ecstatic about this service, please give him a raise! :)”
“Just wanted to give a huge thnx to Vlad! He was super helpful in getting me set up with a credit card. Really informative and made the whole process easy to understand”
“Krstena was phenomenal, she made me feel like I’m home which is a feeling you never get in a bank these days. Definitely recommend her as an amazing personal banker and person.”
“Professional, caring, and knowledgeable service. Had major issues after my move from another province, but Jackie and Anna took the time, a LOT of time, to understand the situation and to help rectify and correct it. Very much appreciated the service I received, and will happily continue to use this branch exclusively for my needs. Thanks ladies!”
“Miss Liee and Mrs. wang are really helpful. I wasn’t able to book the appointment and they manager to give me appointment on emergency basis. I really appreciate. They both are so professional and is ready to go beyond.”
“I showed up at 845 am on Saturday and store opened at 0900 sharp. FEVEN M was excellent in helping meet my banking needs and was patient, explained things well and offered solutions for my banking needs. I was really happy with my experienceShe got me a great rate for my CAD TO USD exchangeThank you Rbc and staff”
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“I recently tried getting an appointment at CIBC for my GIC activation and account opening however, due to the late appointment dates I was facing many financial restraints. That's when I somehow got in touch with Christian Odum at Devonshire Mall. He immediately lent me a helping hand and booked my appointment for the very next day.He was very patient and understanding during the whole process. His thoughtfulness has relieved me of my stress and I'm very grateful to him for the same.”