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January 2024 by Laura Wilkinson
Great experience and very happy with our purchase. Our sales associate Yousif Younan was excellent- extremely helpful, friendly, professional and not too “sales-y”. He treated me with the same level of respect as he did my husband and that has not always been my experience with car shopping. I would buy from Yousif again any day! Highly recommend
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January 2024 by Nareg Ashekian
Got a hold of Cesar Arazian and told him my budget. Couple days later he messages me, ran all the numbers and set me in a fully loaded 2019 Jeep Cherokee while keeping me under budget. If you want unbelievable customer service, and an incredible deal go see Cesar at Motor City Chrysler. You won't be disappointedEdit: DON'T BUY THE EXTENDED WARRANTY, THEY WONT HONOR IT.
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January 2024 by Rob Johnstone
Brought my '21 Charger to be fixed for a back seat molding issue. I was told it was fixed and left in the middle of a rainstorm last summer . The molding was not fixed at all. Same problem as when I brought it in. Good thing it was warranty eh? Secondly, I made an oil change appointment the Friday before New Yrs Eve . I showed up at 3:15 for a 3:30 appointment and "Service " was all gone home for the holiday. I was told I would be contacted by the "Service" manager and of course no one did. Went there today Jan 18 waited for 20 minutes . argued with the counter person and never did see the "service " manager . I would highly recommend avoiding this place. After purchasing 2 cars from them , you think "service" would be better ? Nope, not even close
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January 2024 by LISA BELLUZZO
Will never buy another car there. Nor will i ever bring in for warranty maintennance…be very careful….brought in a car under maintennance. Liftgate was grinding (which sometimes happens). They wouldnt fix under warranty. Car was a year old.They dont even acknowlege you when you walk in.
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January 2024 by Farrid Mailloux
Went to get an estimate trade in value on my truck but the sales guy fed me a line of B.S. which made me walk away never to return. I appreciate honesty first above all.
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December 2023 by pchahal76
Sales experience was good. However was sold an expensive extended warranty which did not cover any of the issues I brought my car in for. Also when I was sold the warranty was not told that for every issue that is not covered would be charged a $150 diagnostic fee. Better off not getting the warranty and just taking it to a cheaper mechanic to get repaired.
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December 2023 by Molly Ryan
Excellent service by Tyler Male.He had what we were looking for, ready for us to see, explained all the trim packages and features fully, and gave us helpful insight to make our Jeep purchase go smoothly. He helped walk us through some of the features we may like without pressuring us or making us feel like we were rushed.He advocated for us and got us the pricing we needed to help make the deal feel like a smart purchase!All around great service!
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December 2023 by Marc Farias
Need a vehicle? GO SEE JACK!! … Jack was amazing from start to finish of finding our family the perfect vehicle that met our needs.He answered every phone call, text, email and any question we had (and we had A LOT of questions).At the end of the day Jack outfitted us with a new truck that met within our budget and all the space we needed for our family of four.It was the little things that Jack did that truly made what we thought would be a difficult experience, into a great one.Trust Jack , we did !
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November 2023 by Tanner Grass
Ordered a Jeep here. Was called to pick up my winter Matt’s under the impression that it came with the Jeep. Once I got there they said I had to pay for it and refused to include it with the Jeep. Very sneaky way to squeeze money out of someone last minute. Considering I traded in a car, and bought from them, I feel they are very inconsiderate of me and my time driving there. . I recommend checking out other Chystler options in Windsor. And to be very cautious of what is included with the car so you don’t get disappointed by dealerships.
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October 2023 by Rita Fahek
I got a 2024 jeep Wrangler with the help of Yousif Younan. He, like the other Sales men, were phenomenal! I was able to find a vehicle that was suited to my needs; at such a great price! He was able to walk me through all the deals they had until we resorted to the best vehicle that accommodated my needs. Thank you Yousif! And thank you Motor City Chrysler!
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October 2023 by sherry Levasseur
This is the best Google review going out to Giovanni Milana. Perfect sales process made easy for the customer. Gave us a fair price on the car we purchased. Great trade in value. Took care of all the problems on the car before delivery. Returned all phone calls promptly and it was definitely a great buying experience. Would recommend him highly if you want to deal with someone you can trust and feel comfortable with.Thank you so much Giovanni for a great experience.
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October 2023 by Mary Ann Sobocan
I would like to thank the sales team at Motor City Chrysler (& Kristi) for their outstanding customer service. A special shout out to Yousif Younan for making my dreams of owning my first Jeep come true! Your positive attitude and energy made my experience as a customer feel contident and your attention to detail in ensuring that all my needs were met was impressive. You made me feel both valued and important! I am very grateful! Thank you!
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September 2023 by Patrick G
Recently purchased my new 2023 Jeep Grand Cherokee Altitude. I walked in and sat with Chantal right at the front door, and she helped me secure a Jeep that fit all my needs in a smooth and timely manner. She kept me updated along the whole way while waiting for my Jeep to arrive. I had a very positive experience from start to finish, and get to enjoy my new vehicle thanks to her and Motor City Chrysler.
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August 2023 by Kendalyn Johnston
I recently purchased a new vehicle with motor city and Jennifer Farough met us at the door with a smile on her face. Found me the most perfect car for my travelling needs, she helped me through each step and everything was so organized. I highly highly recommend going to see her if you are looking for a new vehicle. I’ve never had a smoother experience!!!! Go Jen!!!?? Will definitely continue to do business with them in the future
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August 2023 by Danielle Knowlton
Hello I would like to thank my salesman Jack . He is by far the most amazing salesmen i have ever come across.Love his personality. Made sure he answered every question I had. Which was a lot . So if you ever go to buy a car make sure to ask for jack. This is why I'm giving him 5 stars . ? wish I could give more.Thanks again jack for helping me with my purchase of the 2019 Honda civic sport. 6speed.
