Best Buy is a well-known electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, home theatre systems, and video games. Customers appreciate the convenience of reserving products online for in-store pickup or shopping online with free shipping on orders over $35. The store provides a Low Price Guarantee and features knowledgeable staff, such as Geek Squad Agents, who assist with technology issues, repairs, and device protection. Many customers have shared positive experiences with helpful employees. One customer praised a Geek Squad Agent for quickly resolving a computer issue, while another highlighted a friendly staff member who made finding a new sound-bar easy and enjoyable. Customers have also praised the store's staff, such as Mehak, who helped a customer choose the right TV, and Matteo, who resolved a customer's concerns about a laptop. Additionally, a customer was assisted by Shravan and Cordell in finding a solution to use Bluetooth for their Google mini with a Chromecast. Overall, Best Buy is recognized for its product selection and helpful services, though customers are encouraged to do their own research.
I would like to give a shout out to CLAY at the Geek Squad counter. He didn't have to, but he went out of his way to take a look at my printer today and it now works!!! Thanks a bunch CLAY
November 2025
Brandon was amazing!!!! Was looking for a camera and Brandon went above and beyond tracking down the very last one in the store. Kept his cool and was pleasant to deal with
October 2025
The customer service people, adam and valerie are the sweetesttt
