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January 2024 by Viki Dyck
We went to this location a few months ago to test out some strollers and get an idea of what we were looking for. We had the most wonderful experience with staff member Taylor, who spent probably an hour demonstrating several different strollers with us and answering all of our questions. She was so kind and helpful, I couldn’t believe how knowledgable she was! We left feeling confident and capable. Would absolutely recommend this store and Taylor, if she happens to be working while you’re there!
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January 2024 by Greentown Windsor
I flew in for a last minute baby shower gift and met with Francis who was helpful and went out of her way to load the item on a dolly, carry to the front and help me find a team member to load my vehicle...A1 service
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January 2024 by Kim Owens
I’m going to be a proud Gpop in February,Looking forward to meeting my Grandson ??I took my Daughter to Babies “R” Us, @ the Roundhouse location in Windsor & she’s very happy with her purchases.
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October 2023 by John Mary Sauerwein
I had the best service today at the Roundhouse Windsor location Francis went way beyond her duty to make my purchase a stress free experience she was awesome she asked me how she could help me she saw how overwhelmed i looked thank you again Francis for all your helpMary
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September 2023 by Sarina Douey
Very good experience! The lady knew everything about slim car seats and was very helpful.
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August 2023 by Kaitlan Hogan
Janice and Jennifer deserve recognition for their exceptional customer service today. They went above and beyond and will keep me coming back. Thanks for your help ladies!
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July 2023 by Melissa Delic
Denise went above and beyond for us today! She put up with our pickiness and craziness with picking out a stroller for my cousin! Your personality made our day!
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May 2023 by Stephanie Parent
Rachel at the Windsor location was phenomenal. My bf and I came in to start our baby registry and she took her time to help educate us and walk the store. She was so kind, knowledgeable and we felt like we were shopping with one of our best friend. Thank you for making this (could be) daunting /overwhelming experience so enjoyable
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March 2023 by Diana Bensette
Not one person asked to assist in my 15 minutes here. The credit card scanner kept having issues. Stood at an empty customer service desk, and when she came to check out my purchase had me pick everything up twice, with no offer to assist. This store has gone downhill. Disappointing to say the least!
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December 2022 by Anmol Gupta
The staff is in-competitive. Mislead the customer to buy things and then waste customers’ time while returning.The manager, Tenese, is of no help. Just be really mindful before buying anything from this store.
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December 2022 by Mohamed Najim
Very helpful and friendly staff
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September 2022 by Donelda LaMantia
Went to get baby shower gift today and Taylor was very helpful. She knew where everything was and even offered suggestions, which was very appreciated. With her help I was in and out in 10 minutes.
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May 2022 by Tara Corra-Pella
I recently needed help with a gift from a baby registry and the staff was amazing! Taylor and Jennifer were so helpful ! I really appreciate their customer service and the friendly professional, caring way they helped me ! Kudos ladies ! Jobs well done !!
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April 2022 by Karen Durette
Just wow…. Most of the items in the baby registry were not in store. The customer service is horrible. I wouldn’t recommend this store and I certainly would never go back.
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April 2022 by Holly Scott
I understand the covid has backed us all up. However I’ve been told to call back and every time I can no one answers the phone. How am I supposed to get information I need if no one is there to answer the phone?