Ashley HomeStore offers a highly positive shopping experience marked by attentive and helpful staff, efficient delivery, and modern tracking systems. Customers frequently praise their salespeople, describing them as honest, patient, knowledgeable, and welcoming. Sales professionals such as Moe, Tricia, Raj, Mohammed, and Hunter are recognized for their helpfulness, explaining product details clearly, and meeting customer needs. Many customers appreciate the assistance in understanding furniture features, making the shopping process fun and informative. The store also excels in delivery service, with polite, careful, and professional delivery teams that set up furniture efficiently and remove packaging, especially when opting for white-glove service. Customers find the delivery process to be seamless and appreciate the ability to track their delivery, which adds convenience during busy times. The overall experience is described as fast, easy, and pleasant, with staff going above and beyond to ensure customer satisfaction. Ashley HomeStore is highly recommended for its great service, attention to detail, and commitment to making furniture shopping a positive and hassle-free experience.
Moe my salesperson was honest helpful and met all my needs. He introduced me to some things that I didn't know about the recliner chairs which were very helpful.
September 2024
Great service .Sales person Tricia was very helpful. Explained all our delivery options. Kept us up to date on when to expect our new furniture. Delivery was polite and efficient. Thank you Tricia and Ashley Furniture
September 2024
Associate Raj is perfect for chosing and and purchasing the furniture for us. He is great advisor
