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November 2024 by Natalie kateb
the groomer called my puppy a brat several times. when i picked her up she was shaking of anxiety, which never happens to her. i’m 110% sure she was hitting my pup and screaming at her. I called pet valu to put in a complaint and there was absolutely no care of further action taken for the safety of the puppies. Please don’t bring your puppies here, take them somewhere you can see how the groomer is treating them. Being $90 on top of that, with little to no grooming done, the smell and look of the grooming area, doesn’t even seem sanitary.
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September 2024 by sybel nehme
Excellent service
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September 2024 by M. Pardal
We've always faced good experiences at the Pet Value, staff provided us all support in order to find what we were looking for. Prices are also at the same level as other stores and sometimes we got products on sale. I do recommend.
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August 2024 by Lisa W.
Excellent service and friendly staff
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August 2024 by Mackinox
Woof woof good place and staff
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July 2024 by David Estrada
Staff always helpful, knowledgeable
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July 2024 by Michael Horne
I went there for a bath with my dog . Staff was very helpful as it was my first time. Great service
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July 2024 by Lucas Wang
Terrible customer service. Staff wouldn’t even let me return my item despite it being in the terms. When we bought it here, they even said if our dog didn’t like the dog food we can return it. Went to Bayview and John, no questions asked, product was returned and staff was extremely friendly. If you’re looking to bring your business to a PetValu, go to the Bayview and John one. I will never return to this store again.
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May 2024 by n
charged me $90 for a face ear paw and backside cut but also processed to cut her hair all over when that isn’t what i asked for. even then the cut still isn’t good and the grooming area smelled pretty bad, she also kept yelling at my pup and calling her a brat which is really unprofessional.
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May 2024 by matin sadri
They have behaved very rudely and I do not recommend buying from this store at all. They have very poor customer service. I will never buy from them and I say again that I do not recommend this store at all.
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April 2024 by Ewhan
Friendly staff. My favourite Pet Valu in the area.
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February 2024 by Tiffany Carlton
I was here the other day and had such a great experience! The guy who helped me was so knowledgeable and kind, he answered my many questions and seemed like he genuinely wanted to help me in choosing the right food for my cat. It's not everyday you get customer service like that anymore, highly recommend this location as the staff are awesome!!
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February 2024 by Carlos Sierra
Friendly... many choices
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January 2024 by avea generao
They are very accommodating, nice, and friendly with your pets
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January 2024 by Aria Niksar
My cat hid under table there one time and staff were so kind and patient to help me get her out.Always shop here for foods and never had a problem.
