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April 2024 by shivam sharma
Bad customer service
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January 2024 by A0690 NMGT
The customer service is unprofessional and discriminates, and will falsely accuse customers of not paying when, it is the cashier fault Be very careful. False advertising prices also as other say too. This has happened 3 times. It is the worst Shell gas station located in the Whitby region and I will not recommend going there.
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November 2023 by Hanif S
No Gas
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July 2022 by Marissa Wallace
Incredibly rude employees. To top it off, the interior of this store smells like a garbage can on a hot day.I will actively avoid this location at all costs due to the extremely unprofessional attitudes of the employees.I was yelled at by the cashier over a minor misunderstanding and lack of attention on their end due to their own payment systems being down, and told to “take it up with the manager” who was not present at the time.Would not recommend supporting this location when there are several other gas stations within the 1km radius who will be happy to serve and help their customers without yelling in their faces.
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July 2022 by Jason Young
Closed doors at 11pm on a wednesday . I guess the attendant was fearing for his life .. in whiby ont ... what a joke .. he tells me he'll do my shopping in store for me .. open your doors bud !!! This is absolutly redicilous !!! Went to petro and spent my money there !! Thx shell !!!
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June 2022 by Sarah
Fantastic customer service!
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March 2022 by Julz
Stopped in there for gas last Tuesday bc it was a good pricePaied at the pump and within 10mins of leaving my van shutdown. Took it to the dealer the next day and it was bad gas (and im not from the area) You would think they have alarms to let them know that there was water or something in the gas. So I'm out the amount of gas I paid and have to get a new full filter.
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February 2022 by Terry P. G.
One of the few places that you can still use your air miles, Never the cheapest price around but never the dearest.
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November 2021 by D Johal
After filling the gas when i went inside for paying . The guy who was running the store ,he was still using his phone and continuously talking on phone and didn’t give me any positive response. When I asked something he said find on google. Very poor.
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November 2021 by Peter Dwornik
When the young girls work in the store their main focus is their phone.
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November 2020 by Z S
WARNING!! To the people filling up gas at this station. This gas station advertises lower prices on their gas price sign. When you go fill up the price will be 1 - 3 cents more. Pay attention when your filling up gas because not everyone makes money like Shell does. This has taken place a couple of times. However on Dec 5th at approximately 4pm, I took pictures and sent it in to Shell.
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January 2018 by User117087
Car wash always not working. Service is always slow
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January 2018 by John F
Car wash always not working. Service is always slow
