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November 2024 by Ann Levac
I couldn't have asked more about the amazing and honest service in the sales department. They all worked together to make a difference to make sure you are truly satisfied with the purchase. Thank you, Alex, and to your group of amazing staff. I truly recommend this place if you are looking to buy a vehicle with them.
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October 2024 by jeff Vemb
Have been going to Menzies Chrysler for a number of years. They have always been
up-front with me. Excellent Customer Service and friendly Staff
Highly Recommend.
Customer Service, means everything to me and they have it.
Thank you!
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October 2024 by Febe Portillo
My husband and I went in to look at our options to trade in our van. Rohan was very professional, respectful and patient. They told us our bi-weekly payments amount and we were ok with them, so we went ahead with the process. However, later that afternoon, we were told that the amount had gone up from $265 ( we had agreed to this amount) to $295, then it went up again to $299.98. When I told Rohan we were not going to go ahead because that amount was not suitable for us, he was very understanding and patient. The financial advisor was also very professional. However Alex, the sale manager was very rude when I came two days later to get my $500 deposit refund and my car's ownership. He was very nice two days prior when I was there with my kids and husband and it seemed we were closing a deal. But when I went to get my money and ownership Alex called me to his office and was visibly upset, he sat down crossed his leg and reclined on his chair, he was visibly upset when he asked " what happened?" he talked to me as if I was his teenage daughter and was in big trouble, he ordered me to sit down and his body language was very imposing. I didn't sit down and told him I did not appreciate the way he was talking to me and that I was just there for my refund and ownership. He kept trying to tell me I could not go back on a deal after all the calls and all the work they had done to get us approved, I told him he could not force me to go ahead and he got really upset, grabbed the file folder and said "oh yeah?, are you sure I can't force you? Are you sure?! " And showed me my husband's signature. Which was the signature on the credit check permission form ( we did not sign any "deal" on a car, we just allowed them to check our credit to see our financial options) Then he said "I'm going to give you your money back but this is not how it works" he walked ahead of me and kept that attitude as if I was a child in big trouble. I was alone in a office with him and it was very intimidating as he was trying to force me to keep going with the sale. I left the place shaking, almost in tears and it was very uncomfortable.
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October 2024 by Brianne Gilbert
Awesome service, we were about to make a drive to the east coast when we had engine damage occur. Carl and his team helped us out with a very short turnaround time and took great care of us to get us on the road in time for our trip. Highly recommend!
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October 2024 by Melanie Blakely
Our experience purchasing a vehicle at Menzies was quite impressive!
Rohan and the Management staff made sure we were completely satisfied. We were especially pleased, with the level of professionalism and timely manner our purchase, was completed and ready for pick up. Well done Menzies!
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October 2024 by Duncan McKerchar
Menzies is a great dealership to deal with. If you need anything ask for Melodie! She's awesome. Had my truck in for a few things today and everything was completed fairly quickly.
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October 2024 by Debbie Klinck
Always wonderful service!
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October 2024 by Artin Vartanian
Excellent service. Very professional and courteous. Took care of all my needs in a timely fashion. Will continue having my truck serviced there.
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October 2024 by Tyler OffTheWall
Got my truck in December but my fan was very loud and squeaky when the heat was on so I brought it back to be replaced while it was still new. On the receipt it said they had replaced the blower fan, and the cabin airfilter. As like a month went on i started to smell something gross, i I changed the cabin air filter and it looked like this even though it said they changed it. And also my fan is just as loud as it was before so i feel like they just said they did something but actually didnt do anything. Very shady dealership, feels like an inconvenience for them when you go there.
Also my truck smelt good when i got it but stinks like cigarettes now, which i have never smoked in my life. Woulda be nice to know that before i bought it
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October 2024 by Monika K
Brutal. Car battery died they said it was the electronic system so they fixed it had us pay for that labor was told the car would be fine and that it wasnt the battery two days later car breaks down again. And now its the battery. No car for the whole weekend now they changed the battery and we had to pay labor again. When it was there fault for miss diagnosing in the first placed shouldn't have paid two times labor.
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October 2024 by Tamara Castonguay
I picked up my 4th vehicle purchased through Menzies today and was not disappointed! I keep coming back because of the professionalism, integrity and customer service.
A special thank you to Jennifer Carver for finding me the vehicle I wanted. I ask a lot of questions, have high expectations and she knocked it out of the park...for the second time!
I also really appreciate the management team, General Manager, Rick Barnes and Sales Manager Alex Nita for their support throughout the process.
Thanks for another great experience!
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October 2024 by Big man Sj
I bought a truck there this past week and Jennifer was absolutely amazing, I personally recommend her as a sales person, and Janis was a huge help and walked me through everything step by step for the accounting stuff, all around great service
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October 2024 by Jason S
Service sector was a breeze again professional, punctual and friendly as always ! Advisor at front desk in the drive thru was very polite and accomodating, a gentleman!
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October 2024 by Andrea Ford
Bought a 2023 Nissan Pathfinder just over a week ago. Rohan was amazing. He got a great value for my trade in and when he learned I'd be travelling 400+ km to look at it, he worked with finance guy Zain to set everything up so I only had to drive down once! After a test drive, I spent about 20 minutes at the dealership before driving away in my new vehicle. Flawless service and I would recommend using this dealership for purchasing from a distance.
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October 2024 by Tomicka Kelly
My friend and I visited today to learn more about vehicles and to help me find a new car. Rick took the time to thoroughly discuss my price range and what options would be best suited for me. He also offered ongoing support if I have any future questions. I felt very comfortable asking him anything, and I highly recommend Rick for anyone looking for assistance.
