Esso is a newly opened business in Belleville, known for its friendly owners who make an effort to remember returning customers. While the gas station itself has received positive remarks, the car wash service can lead to long wait times, as each wash takes about five minutes, but the line can hold around ten cars, resulting in waits of up to an hour. Additionally, customers have faced issues with the car wash payment machine being out of order, causing further delays. The Circle K store located within the Esso station is clean, tidy, and well-lit, with friendly staff. However, the store no longer accepts Esso point cards, although customers can convert their points to PC Optimum at the counter until the end of April.