9:30AM - 5PM
80 Thickson Rd S, Whitby9:30AM - 5PM
714 Rossland Rd E, Whitby“A bit of a wait in line just to answer a question, but when I finally got to the teller, she was knowledgeable and helpful. Although the service I needed was unavailable in the bank and all she did was give me a phone number to call.”
“I had a fantastic experience with Amanda while opening bank accounts for my children. Their first visit to CIBC was both extraordinary and memorable. Amanda was exceptional in her role, patiently answering all of their questions about banking and using their cards. Her professionalism and ability to engage with my kids made this experience enjoyable and informative.
Thank you, Amanda!”
“Linda D. provided exceptional customer service while I was there recently. She was patient and very knowledgable and made the experience quite enjoyable. Will return to this branch into the future just to see her smiling face!”
9:30AM - 5PM
309 Dundas St W, Whitby“The customer service at this location is outstanding! Every time I visit, I'm consistently impressed by the friendly, helpful staff who go above and beyond to ensure a great experience. Highly recommend!”
“I made an appointment by phone, spoke to Amira, arranged for a meeting, was treated with great care and professionalism, and will return to this branch at any time if I have credit card concerns. I am not a CIBC account holder, but this was a very positive experience, and I am more than pleased with the results. Many reviews are poor. Amira was exceptional.”
“Very good location, the staff are very kind, patient, and accommodating. We had difficulties with a missing advisor and associate Ankita stepped up and helped us accordingly and quick with our issues. Ankita was very helpful and responsive with our banking concerns and I am very thankful for her aid and assistance. She excels at her job!”
“Wonderful frontline staff! Every single teller is helpful, and welcoming. Always smiling ( which can’t be easy when dealing with difficult customers). They deserve a raise!”