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June 2024 by Danny Balla
We just bought a house got insurance changed it as it was too expensive. We went through Scoops Ins. They gave us car and home insurance from CAA it was 150.00 different from desjardin . We switched but now Caa is raising the home insurance by 96.00 and forcing us to replace our cast iron plumbing . They are saying it’s too old . It’s 6 feet of cast iron the rest is plastic . Caa is a horrible company for home insurance . If it’s not done they will cancel the policy. Horrible customer care and service . We don’t have the monies to fix it right now and they truly do not care . DO NOT USE CAA INSURANCE.
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June 2024 by Jash Makadia
Got a family plan. Lynn was very helpful and fast.
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May 2024 by Natalie Bernard
Today I sat with Inara to get a quote for both car and home insurance. She was good enough to take me despite being closer to closing time. She was thorough, kind, informative and transparent , taking the time to ensure I understood the policies and at no time did I feel rushed or pressured. The rates were great - especially with a membership, and her sense of humour made the process feel much less dry! No idea if they get points for leads or sign ups, but if they do I specifically would aim to support her :) I hate paying for insurance, but hey - the experience was over all lovely!
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March 2024 by Linda Bajic
Love this company
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March 2024 by Jeff Johnson
Great service from great people!
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February 2024 by John Gallie
I got in without an appointment and was very happy with the service she explained everything in full detail and even more so when I asked questions about it she was able to make sure I got the quote I needed.
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February 2024 by Carol Lay
Always a pleasure to speak with the reps there.
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February 2024 by Javaid Ghouri
I would like to extend my gratitude to INARA SMITH, at Welland location for her extra ordinary services and passionate experience, support and professionalism, made me feel like a special client. I areally appreciate her great service.
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February 2024 by Jesse S
Upon moving to Welland from St. Catharines the insurance company I was currently with wanted to up my rates to over $600 per month. Doing online quotes I found CAA was the cheapest at $25. Upon calling and speaking to a lovely lady whose name Is escaping me right now she got my quote at $155, the cheapest I’ve had since getting licences and a car over 5 years ago.So grateful for this low price of insurance in such a high priced economy for just about everything else.Thank you CAA!
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February 2024 by Bruce Kaufman
Staff was extremely friendly and helpful. All questions answered fully. Helpful suggestions and great information. Would definitely return in the future.
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January 2024 by Jessica Gayle
Had to get the car towed and the tow driver they sent to me Phil, was very empathetic understanding, and kind I appreciate his services. Thank you, Phil. And CAA.
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January 2024 by Janice S
Amy is one of the best. Helped to plan my trip and lodging for a vacation.
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January 2024 by Michael Abrams
Friendly staff. Very helpful. I recommend this place.
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December 2023 by Ardith Noble
Went to update address etc. Very pleasant staff!
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November 2023 by Suzzanne Peters
Sherry was a fantastic help with my CAA membership
