WIRELESS etc. | Cell Phones & Mobile Plans
Cell Phone StoresHours:
Costco wireless kiosk, 930 Erb St. W, Waterloo ON N2J 3Z4 Hours
About WIRELESS etc. | Cell Phones & Mobile Plans
WIRELESS etc. provides wireless phone and plan services inside Costco warehouses across Canada. Reviews consistently highlight excellent, friendly, and informative customer service. Staff are described as thorough, efficient, and caring, going out of their way to help customers. They assist in obtaining great plans, switching multiple lines quickly, and providing the right advice without being focused solely on making a sale. The kiosk is a great option for comparing plans from various leading carriers and for resolving any phone or plan needs. Customers report feeling seen and appreciated, even during busy periods or longer wait times, due to the staff's positive attitude and engagement. Many customers indicate they will definitely return for future services and highly recommend the business.
Most Recent Reviews
February 2026
He was very supportive.He was very knowledgeable and provided all possible discounts. He was also very patient. Excellent service. Thank you.
January 2026
Aman did a great job setting up my family’s phone plan. He was friendly, efficient, and thorough. We were able to switch 5 lines in less than an hour. I highly recommend using Aman for any phone services at Costco Waterloo
January 2026
It was a simple exchange and the staff was friendly and efficient
More Comments(178)
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