“The sales Personnel were very professional and very helpful. I had to return a pair of shoes and they helped me find something more suitable. They were very patient and constantly found me something else they thought would meet my needs.
They were very considerate. These are staff that are worth holding on to.”
“The staff at this store are great. Cash lady was bubbly and friendly. The young gentleman working in the men’s jean department was so helpful and patient as I had no I idea what to buy my husband. The Sunday before Xmas and still accommodating and happy staff. A bit pricy on some items but just wait for a sale. You pay for quality .”
10AM - 6PM
550 King St N, Waterloo“Sheldon!!!!! WCI LOVES YOU ❤️!!! Best customer service. Friendliest service. So accommodating. My students adored you!! Sheldon needs a raise, promotion, his own store....a crown ?!! We love you Sheldon ?❤️❤️❤️!!”
“Paul was very helpful in store. I love the new running shoes he helped me pick out. Parking can be tricky here but there is a free 2 hour parking lot 5 mins walk from the store.”
Open 24 hours
330 Phillip St, Waterloo“My father and i went in to purchase a pair of shoes for my son and the service was amazing. Everyone was very patient and made sure we got exactly what we needed at a really good price.”
10AM - 6PM
75 King St S, Waterloo“Went here recently for the first time and the sales associate, Halinka, was phenomenal! So friendly, and super knowledgeable on trends and fashion. She helped me find several pairs of shoes for different occasions. Will definitely be back to see her again in the future!!”
9:30AM - 6PM
662 Erb St. W, Waterloo“That's right, get a job and take a bath hippie.
Great selection, my fav go to for boots without selling a kidney. Got ultra light work boots that allow me to replicate power rangers while on the job site!”
“Very friendly staff. Clothes were also of decent price. They were not thag expensive. I mean you can get a jeans for 10$ which for students who are not in a position to spend lavishly can go to this store to buy some decent clothes.”
10AM - 6PM
550 King St N C9, Waterloo“Such a great, put together location! The staff are super helpful, kind, and make you feel super comfortable shopping there! Because we all know how it feels to shop in a judgy environment. This is not that at all!”
“Awesome service ?
Thank you for the awesome advice on planter fasciatis, I already feel the difference and the pain is stopping with the inserts and oofos sandals ? what a world of difference! ?”
“I had called ahead about a pair of Steve Madden shoes I couldn’t get in Guelph. The woman on the phone was very helpful and set this shoes aside for me.
When I arrived the store was VERY busy. But a gentlemen approached me almost immediately to help me out. After trying the shoes on they were a little big and I asked for a half size smaller. Even with it being so busy he helped me again immediately and with a smile.
Another gentlemen was working the cash register. He was also very friendly and helpful I signed up with their rewards program.
I didn’t get any names of the 3 employees but they all deserve a raise!”
9:30AM - 9PM
550 King St N, Waterloo“I really enjoy this location and will continue to come here. Every time I go here the service is top notch. I went today and Zack was very helpful and i left very pleased with my purchase.”
9:30AM - 9PM
550 King St N H7, Waterloo“I didn’t get the names of the associates today but they were incredibly helpful. The woman was very welcoming when I came in and, after I found heels I liked, the guy helped me figure out the right size and also explore some booties since it was buy 1 get 1 40% off. He was very patient and helped me talk through my indecisiveness. This was particularly refreshing since I don’t feel comfortable with a lot of customer service nowadays as I just don’t know what to expect… and I actually had a kind of rude encounter at a different store earlier. Anyhow, thanks for being kind - I was so happy to walk out with a cute pair of heels and booties for a decent price !”
10AM - 6PM
550 King St N, Waterloo“I hadn't gone into an aritiza in a few years since I generally had negative experiences there where I was largely ignored by the staff. Today I went in and all of the staff were absolutely lovely. Anastasia went above and beyond in helping me find what I was looking for and making me feel like I belonged in there for the first time! Thanks to the all of the staff there today”
9:30AM - 9PM
550 King St N B1A, Waterloo“Best staff EVER. The manager is always so knowledgeable and up to date on today’s fashion trends. They can direct me to options based on my personal style, even though it differs from theirs, and that’s what makes the experience stand out.
Browns could never”
“Just getting into running, and couldn’t have asked for better help, customer service, or pricing. Would highly recommend going to runners choice for any of your running needs!”