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March 2024 by Mariam Gad
Management is responsive and maintenance is very helpful even with after hours issues.
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December 2023 by Keane Tan
Extremely friendly staff, and very polite, knowledgeable and fast responses to maintenance requests. I've only been living here for a few months and the experience has been great!
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November 2023 by Meshwa patel
"Effortless Living Oasis"Discovering the Richmond square was a delightful surprise! The staff is not only welcoming but also excels in proactive management. They keep residents informed about maintenance or utility issues beforehand, allowing for easy planning. With a cozy media room and a tranquil study space, this place is a perfect retreat. The on-site laundry and elevator amplify the convenience factor. The management's swift responses to inquiries make this residence a stress-free haven. Highly recommended for an effortlessly enjoyable living experience!
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November 2023 by Ali Ghaznavi
I have been here for over 5 years, so giving a long-term view.These days, whenever I go to the admin, I am confident Heather will almost immediately , courteously look into whatever issue (usually minor) that I am facing. And she is always professionally while being friendly. Overall, wonderful.Before that Shevon used to handle things equally well, and professionally. Before that, Claudia was amazing.The maintenance team of Chris and Dave always handle things efficiently.The point is that that it is not just one person but the whole ambience is friendly and helpful!As anywhere else, issues do crop up. No surprise. The great thing here is how smoothly the issues are handled here (Once I saw a single bug. I reported to admin. Within a day or two the guy came, looked around, put in some kind of a bug-trap. Followed up after a week and thankfully the one or two bugs floating around were no more. And there were no more!)
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November 2023 by Joyce Cai
Have been chosen hazelview property 2 years ago. There staff all kind than others place I have been lived！Also，Shevon always making kindness suggestion and reminder through the email and never disturb me. I will always trust hazelview property：）
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October 2023 by Benjamin Van Dorp
Pro:-The building maintenance staff are nice people and do a good job, infact they go above and beyond a lot of the time.-Underground parking (costs extra obviously)-The Gardens look nice enough and the lawn is maintained.-Gigabit fibre and cable internet (soon this will be everywhere though)Cons:-Its infested with every bug you can think of.-The building management has seen half the staff rotate in and out regularly and being nice isnt a hazelview requirement it seems.-every year they apply to increase your rent beyond the scope of whats legal.-At least one day a week elevators are out of service, you dont have electricity for half the day, or the water is off for 4-5 hours in the middle of the day.-The ventilation is shared so enjoy the smell of the units around you.-People leave barking dogs on their balcony at 7am.-The call box works at one entrance, not the other, good luck getting a delivery here.-All the cameras are broken.
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September 2023 by PHOE8E
I'm a student who just moved in this year and let me tell you the service is amazing. Quick inquiry replies, good communication, and the FRIENDLIEST staff. What I admire most about them is how down to earth and understanding they are (Heather and Amanda saved my life after my keys fell off my keychain)! They will not disappoint. I would 100% recommend living here if you prefer a more quiet but friendly setting.
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September 2023 by SANIYA SHAIKH
My experience with the apartment application went quite great and smoothly, thanks to Shevon help me through out the process, very kind and helpful.
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September 2023 by Sheri Snook
Had an amazing experience meeting the site manager.. she was very helpful and answered all my questions, the unit she showed me was beautiful. Thank you so much Heather I can't wait to enjoy my new home!
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August 2023 by Natalie Kay
We have lived here for two years. The building is well kept for the most part. The washers in the basement for the residents to use always smell bad and are always pretty dirty - especially with hundreds of people doing their laundry in them. These should be taken care of better by the building. Secondly, the building claims they are pet friendly, which the building itself is, but the amenity of having a dog park may as well not be included. The dog park has overgrown weeds, dirty benches and areas for dogs to play, and trash in it. We even found an old rusty chain sitting in there. We pretty much took our dogs out of there right when we got there and saw the state of it. Pretty disappointing considering for many of the residents this is the only place to be able to have our dogs be off leash. Overall a decent place to live but some upgrades need to be made for them to be changing the amount they do for rent.
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August 2023 by Sonya sss
if it's not an ant & fly infestation or a flood in your apartment. there's a dog park that isn't maintained, worse yet lazy dog owners don't pick up their dogs dookie. so it's not enjoyable for the rest of us that have dogs, 0/10. look out because they want to raise the rent
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June 2023 by Winnie
We've enjoyed living here for more than 5 years because the location is super convenient and the service has been excellent. The Building Management and administration team have always been friendly and helpful. Whenever we had a problem, they fixed it quickly. Recently, we had a maintenance request, and they took care of it right away, just like they always do. Julie Vieira, the regional manager, went out of her way to help and made sure everything was resolved to our satisfaction. We really appreciate Julie's support. Living here has been great because the service is top-notch, and they really take good care of us.
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June 2023 by Maria Hurash
Our experience with Hazelview Properties has been really positive. We have rented a 2 bedroom at 300 Regina during COVID and will be renting a bachelor in 137 University Waterloo. The units are large and well maintained, and the grounds and facilities are well cared for. A son also rents in a Hazelview property in Toronto and is really happy. I recommend Hazelview to anyone looking for a rental property.
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May 2023 by Mahesh Bannurkar
I am staying here since 2020 and I really like my apartment and have enjoyed staying here. The building management and administration team are very friendly and helpful. I enjoy all the amenities like gym, badminton court, basket ball court etc., Whenever I have had any issues or problems with amenities, I have created a ticket on the Hazelview website and the issue has been addressed immediately. I am very grateful for this prompt and efficient service.I have referred more than 4 families to this property, and all of them have enjoyed their stay here as well. It is a testament to the high-quality service that Hazelview provides to its residents. Only think what I miss here is for kids play ground or else all is awesome.I understand that finding a unit these days is not easy, and there is often a waiting period of at least 1.5 months. However, the wait is definitely worth it, and I can vouch for the fact that this is a great place to live.
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May 2023 by Georgy Tvaradze
I am reading all negative reviews here and I am not even sure that we are living in the same building and dealing with the same management. May be we just lucky but from the very beginning we got all the help from the management and they were always very responsive. I am not sure that I should call names here but I really appreciate all the help we got from the management. The problems happen of course but the management always find the way to resolve it to our satisfaction.
