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October 2024 by Cody Leavell
After a previous negative experience at the larger store; Brady at this location was great to deal with and I was happy to purchase watches from him.
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October 2024 by maral rasoolijaberi
Great shopping experience with Stella!
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October 2024 by rahul singh
Sabrina’s customer service is outstanding. She was very helpful since the beginning of my inquiry and was patient with all my questions. Thank you Sabrina!
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October 2024 by suren subedi
Wow that was a very great day visiting here and Maggie reallly helped us here at the store. Thank you Maggie Hsiesh for your hospitality.
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October 2024 by Rajan Dulal
Good customer service. Love the way the customer service is delivered by Maggie. I like the collection of watches. Brought Seiko love the watch.
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October 2024 by Julie Meier
I had an idea in my mind about a personalized ring for my 20th wedding anniversary. I went to Raffi’s and spoke to Sabrina who worked with me right away to offer suggestions and an AI visualization of what I was looking for.
The price was extremely affordable and it took only about two weeks to be created.
I was blown away by how beautifully they designed my ring- it turned out even better than I had imagined!! They cleaned my original bands and conjoined all three to make one. I highly recommend Raffi’s Jeweller’s- their customer service and designers are top notch! I won’t ever go anywhere else for my jewellery purchases.
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October 2024 by Bryan L
Stella was great, amazing service!
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October 2024 by Boris Babic
I have been here on two occasions and have separately met Stella and Brady on the team. They are both very easy to talk to and very professional. I've interacted with a lot of sales people and neither of them are pushy in any way and are happy to assist you even if you just want to browse. On a whim I bought a watch today that caught my eye and Stella was terrific throughout the buying process. When I came a month ago and tried on several watches, Brady also allowed me to try on anything that caught my eye knowing full well I wasn't looking to buy anything, and at the same time he had a vast array of knowledge on practically all their watches. I can say whole heartedly they are both excellent associates and made the retail experience enjoyable. I highly recommend this location in the mall for any jewelry needs, particularly watches.
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October 2024 by EP RW
Had such a amazing time working with Estella helping me find my perfect ring
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October 2024 by Yvonne Rizzo
Wow. What a wonderful experience I had here today. Stella helped us out and was a pleasure. She demonstrated wide knowledge of the store’s inventory, has amazing taste and a fantastic attitude. Raffi is extremely lucky to have her!
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October 2024 by Mahesh Gaitonde
I got my dearest SARB033 fixed from them. Genuine parts and really down to earth realistic time lines and pricing. Very happy with my experience with them.
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October 2024 by melvin ramirez
I went out of my to go to Raffi Jewelers in Cambridge so i can be on the waiting list for a rolex watch. This guy set up an appointment with me but didn't even care about our appointment time. He told me that I should visit the store so he can be sure that I'm sincere of being on the waiting list as they don't honor online inquires. He didn't even know I was coming. I had to barge into his office to get his attention only to be told about the unsure supply of the watch I was looking for. He didn't even offer me to look at other watches. I DON'T RECOMMEND THIS STORE IF THEY EVEN DESERVE TO BE CALLED AS SUCH.
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October 2024 by Adam Kastner
Dealt with Sabrina. Got a beautiful Hamilton watch, she was polite and knowledgeable about the styles and history of every brand, if you’re looking for a watch this is the place to go, ask for Sabrina!
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October 2024 by Arnaud Ober
I bought two watches at the store so far. The service both time was incredible. The staff is very helpful and gives very good advices. I definitely recommend a tour around there.
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October 2024 by Kallen Thompson
Estella was amazing, perfect service and complimentary cleaning! Highly recommend RAFFIS and all the services provided! Thanks again
