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November 2023 by J V
Tony is very kind and professional, he makes the entire experience very pleasant and straightforward. Please support your local businesses, do NOT give your hard earned cash to evil corporations like loblaws!
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November 2023 by Meggy May
Great customer service!
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November 2023 by Maggie Seyler
Tony is so thoughtful and kind. I tell everyone I know about the excellent customer service experience at Phamily Pharmacy.
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August 2023 by Ryan Featherstone
Phamily Pharmacy has always treated us like family. Giving us fast, super friendly service. We prefer to use them over the big Pharmacy's because they are always so efficient and kind when handling our care. Recently we had to have a prescription mixed and not many in the area can do this and when I told Tony I was in a pinch because we were leaving for vacation he didn't hesitate to get it done, even tho it was outside of his regular duties. We really appreciate this Pharmacy and highly recommend it.
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July 2023 by Walter Muir
The best pharmacy I have ever dealt with.husband and wife team will take care of your needs with a smile
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June 2023 by Alexandra Patterson
Super belated review; went to Phamily Pharmacy early Feb '23 following my husband's search for specific inoculation requests. They were so helpful, accommodating, and man oh man does Tony have a good hand with a needle (I'm terrified of them!).A real treasure in the community. Don't pass them up.
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May 2023 by Emma B
Probably the best customer service you will ever get anywhere (not just pharmacy's)!! Tony is always super kind and patient and is happy to go out of his way to help you with your healthcare needs. If I could give 6 stars I would.
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January 2023 by Nancy Ton
By far the BEST, reliable service in Waterloo. I've been filling my prescriptions with Tony for a few years now, the experience has been amazing! Tony is on point with keeping up with prescription refills in a timely manner. He always gives me a call to remind me if I'm running low on refills, and his timeliness with prescription deliveries is impeccable. 1000% recommend to anyone looking for a new pharmacy :)
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December 2022 by Candice K
This…. Is the #1 Pharmacy you can trust for over and above service, Tony and his beautiful wife are the most knowledgeable people who actually care about their patients. Tony takes time to confer with your doctor as needed, always smiling, always friendly and even wrote a hand written get well note on my medicine upon fast delivery. STAY AWAY FROM SHOPPERS! If you live in this neighbourhood this should be your pharmacist not the revolving door of SDM.
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November 2022 by Kevin Harrigan
I jave had several vaccines at Phamily Pharmacy. Always a great hassle-free experience.
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October 2022 by Sa Hua
Very clean location with fast pharmaceutical dispensing. Tony and his family are lovely and have been very nice to my mom since she began her medication. We would recommend this location as the service you receive will be much better than the corporate pharmacies.
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October 2022 by Steph Chow
Excellent pharmacy -- very friendly, very helpful, and very conscientious. This pharmacy is a cut above every other pharmacy I've ever been to. I even got a phone call about a prescription that was about to run out.
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September 2022 by Colton Chow
Nicest and most helpful!
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August 2022 by Pam L
After years of terrible customer service at the Shoppers pharmacy, I finally switched to Phamily Pharmacy and I'm SO glad I did! Tony was incredibly helpful and kind, and my prescriptions were ready quickly. I should have switched years ago! What an awesome experience- thanks Tony!
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April 2022 by Meaghan Olinski
The 5 stars are completely deserved! In fact, I would give more if I could. I echo the other reviews in saying Phamily Pharmacy truly cares about people, are so personable and offers amazing service. I'll be making the switch from my current big name pharmacy to this one. Thank you Phamily!
