10:30AM - 7PM
550 King St N, Waterloo“Derrick and the staff at Robin's were outstanding through the process of custom making an engagement ring for my now fiancé. Derrick took the time to ensure we were on the same page and went the extra mile to make sure everything was perfect with the ring.”
9AM - 5:30PM
8 King St S, Waterloo“Top notch service and excellent work on cleaning and fixing the items I brought in. I ruined a pair of earrings by doing some at home cleaning and Frank's was able to make them look like new - I'm so impressed and highly recommend this place.”
“Recently needed a gift for a Wedding and thought I'd look for a Canadian watch brand to give a friend a new look to wear for his big day. Ended up finding this place online that stocked nearly the entire Momentum line. Took a short drive to Waterloo and met with the father son duo who ran this shop. Ended up buying two because the service was so good. They honored online discounts, Even tossed in a spare strap that was on display with the watches we choose despite it being unincluded.
I'll be back for sure, Great service, Fast Transaction and lots of respect. This is how watches should be sold.”
10AM - 9PM
550 King St. North Unit G10A, Waterloo“This is the place to go if you are looking for great customer service! Alan and Michael are both top-notch professionals who are very knowledgeable about their products and about the jewelry industry.Alan helped me purchase my fiancé’s engagement ring and the experience was so great that we came back for our wedding bands, and we had another great experience with Michael. Both gentlemen went out of their way to ensure we were getting exactly what we were looking for. They made what could be a daunting task very comfortable and even fun. Can’t thank Alan and Michael enough for their genuine care.”
9:30AM - 9PM
Unit #H10A, 550 King St N, Waterloo“Bonnie was proactive, approachable, and down-to-earth!Bonnie even offered to have herself or another staff member try on jewelry.Jewelry shopping (especially at places like Michael Hill) is normally an intimidating experience for me (since it’s not something I do often), but Bonnie made the experience a lot easier. Thank you, Bonnie!”
“Had the best service at peoples today when I went to see about getting my engagement ring fixed but they said it was better for me to get a new ring insteadHappy with mine service today”
10AM - 9PM
550 King St N, Waterloo“If you’re looking for a gift for someone special- this is the place.They have amazing collection of jewels and unique as well.I’ve a collection of charms and rings from pandora. And whenever I’ve got anything from here as a gift- people absolutely loved those.They also have good offers and you can check online if they have what you want in store.Amazing staff and always cheerful and helpful.”
“I had an idea in my mind about a personalized ring for my 20th wedding anniversary. I went to Raffi’s and spoke to Sabrina who worked with me right away to offer suggestions and an AI visualization of what I was looking for.
The price was extremely affordable and it took only about two weeks to be created.
I was blown away by how beautifully they designed my ring- it turned out even better than I had imagined!! They cleaned my original bands and conjoined all three to make one. I highly recommend Raffi’s Jeweller’s- their customer service and designers are top notch! I won’t ever go anywhere else for my jewellery purchases.”