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“I purchased a Lenovo Thinkpad from Computer XS before and was very satisfied with the experience.
Recently, my laptop indicated that I needed new batteries. I was told by CXS that new batteries could be ordered and the counter person said I would receive a quote by email before ordering them. Within 10 days I had the quote, the batteries ordered and installed. The laptop is now working well again and I was satisfied with the interaction.
My only constructive criticism was that I felt after 3 to 4 days the company would at least have emailed me to say "where" in the process my battery quote was to keep me informed, because it felt a couple days longer than I was lead to believe. When I called, the counter person updated me and I felt better knowing that the quote was in "process".”
“Recently did a decent hardware upgrade on my PC recently and had the pleasure of being helped by Robinson - he made it a seamless great experience, helping me make sure I had everything in order along with proving some helpful tips/instructions. Thanks Robinson!”
“Excellent service with a customer consultant named Deepak. Recommended the best headset for me and he assisted me in finding the best Bluetooth speaker that fits my budget. Thank you, Deepak, for giving me your full attention and I'm very happy with my purchase.”
“Everyone here is so kind!! I came in with two of my friends so I could trade in an old laptop for a gift card, and so my friend could get a diagnostics test run on her laptop. We talked with over 5 sales associates and everyone was so kind and helpful. As we were leaving we took a quick peek at the Apple Vision Pro and got prompted to do a demo of them. We decided to and they were able to accommodate all three of us at once. It was a great experience and the associate that led it for us was incredibly personable and helpful. We would definitely recommend doing a demo for them, we all want a pair now! Every time I’ve been here I’ve always had great experiences with the employees.”
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“Have been a best buy customer for long and never been disappointed. All products, be it Tv , phone , dishwasher , laptop .. all of it have been good. The store manager is also very friendly and answers all queries. Highly recommended.”