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May 2024 by Tyler Doi
Has a decent selection of action figures but can be kinda unorganized (like a bunch of figures just laying down on a shelf)Also not a fan that I have to walk through Babies R Us in order to get to Toys R Us.Other than that store has some great stuff and found a Marvel Legends figure I was after (Scarlet Witch from Multiverse of Madness)
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May 2024 by Mika T
The washrooms and nursing room are absolutely disgusting. It’s been brought to many employees attentions on various visits and the only reply we get is “sorry I don’t clean the bathrooms”. Please bring your children literally anywhere else to nurse or to use the washroom. So shameful to be a place who sells toys and items for babies and children and to have such disgusting facilities.
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May 2024 by Haru Kenway
Love shopping here when I come to Vaughan mills, I just hope they’ll alphabetize the music cds they have cause it’s hard to look for something I specifically want
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May 2024 by Jayden Morrison
Nice lego selection
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May 2024 by Farzaneh Saremi
Sadiqa was my hero today. I visited babies r us with my friend, both pregnant and Sadiqa, who helped us A LOT. She is knowledgeable, ready to help, kind and respectful. It took us 1 hour to set up our registry, and she showed us every single stroller that we can choose from. I believe people like Sadiqa need to be noticed and praised. Thank you
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May 2024 by B
"I don't want to grow up, I'm a Toys R Us kid" - those were the days!Toys R Us used to be the world's greatest toy store....until is wasn't. It's disgraceful whats become of the iconic retailer. Worst of all, their prices are shameful. Sometimes TRIPLE the price of other retailers. It's no wonder they had to re-introduce price matching(to specific retailers only). For example, Pokemon sets are 2-3 times more expensive than other retailers. Action figures on average $10 more per figure.I appreciate the the memories of the old TRU stores, however their price match policy is the only thing currently keeping them as an alternate option. They've completely lost touch......word of warning, stay away from the filthy, unsanitary washrooms. You won't even find soap
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April 2024 by Phil Shady
Coming back to my childhood escape from reality at the behemoth of a mall is super exciting! Despite the fact that I left empty handed it’s still a trip down memory lane! My friends got cards and hopefully they’d get pulls but I came along for the memories! Keep being the childhood dream toys r us!
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April 2024 by James Collins
Great shopping experience. We went top by a birthday present for our friends child. They are really into Pokemon, which we know nothing about. The staff there, especially Julian (the cashier), were extremely knowledgable and helpful when it came to choosing what to get. We really appreciate how he took his time to educate us and make sure we got the perfect gift. We will definitely shop here again.
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April 2024 by Craig Romain
This location has a wide selection of toys and we could not have been happier with the layout. The staff was very friendly and our experience was positive.
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April 2024 by Tyler_Google
Bad bathrooms, good toys.
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April 2024 by Kiki Kika
They never answer on the phone!
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March 2024 by Samantha banks
I just returned from my shopping trip at Toy-r-us, and I'm delighted with the assistance we received from Gurneet! She's an outstanding sales employee who provided very valuable guidance, especially for new moms. Gurneet recommended essential items and helped us create a baby registry, making the process seamless. I wholeheartedly recommend seeking her assistance when shopping at the store; her advice is truly trustworthy. Thank you, Gurneet, for your exceptional service!
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March 2024 by M. L.
The only negative comment that I have is about women’s washroom, which I have been using for the past 8 years every time I have come here with my kids. I can only assume that men’s washroom is worse. We complained today and they blamed that on customers but the washroom seems forgotten by the store. My 6 year old asked me to take her somewhere else even though she was barely holding it partially due to the horrible smell. Very traumatizing. And soap was watered down, big time!
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February 2024 by Madeline Wiesemann
I had a wonderful experience at this location. Adele was very helpful in finding a specific product in stock for me and putting it on hold. She went out of her way to make sure she found the product. I find now a days especially in retail stores a lot of employees will just say no because it’s easier for them so I appreciate that she took the time to hunt down the product and put it aside. When I came into the store the customer service team was very pleasant and helpful. Wonderful store very clean and well organized!
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January 2024 by justine miller (tina)
Hands down the best Toys r us around. The workers who work in the babies r us section are actually helpful at this location! Not to mention the selection is amazing, way more than all of the surrounding stores!! Would highly recommend going to this location than any other one, its worth the 2 hour drive for me.
