“Today I had an appointment with Nitika, a finicial advisor to open a new account.I got late, reached there almost closing time, I was thinking that they gonna ask me visit another day but Nitika was so professional and nice, she helped me ro open a new account and provided all the information. I really appreciate that.Thank you Nitika n scotia”
“I had to do banking today and was a teller her name is Ola,she's so attentive so professional so helpful, she answered all my questions with patience and smile she guided me to setup online banking services, I wish her prosperous future with your organization, thank you Ola very much for your help”
“I would like to express my immense gratitude and thanks to Rosemary Burgio, Senior Banker, and Lucy Avila, Branch Manager of this branch for being so incredibly helpful and empathetic toward me. Anyone who has lost a parent knows how difficult a time it can be for anyone who has been assigned the duties of an executor. As soon as I entered the bank and explained to a teller my circumstances, that person called her manager, Lucy, who immediately assigned Rosemary to guide me thru this process. Rosemary has been my lifeline at BMO since that time. In fact, I have to say that ALL the staff at this branch have been so kind and attentive. Every time I walk in, they seem to remember me and know that I am not there for routine banking but that I am grieving and dealing with the complexities of probate and everything else that goes along with losing a loved one. Everyone I have encountered at this branch is kind, pleasant and helpful – and I have to think that this sort of environment trickles down from senior management. Not only has it been a nice and helpful place to visit, but I can only surmise based on the pleasant demeanor of all the staff that they enjoy their work culture too – which is so important these days. I still have lots to work through over the coming months but knowing the staff at this branch have my back has been such a load off my mind. Thank you so much.”