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September 2024 by PS2girl
ComputerCare fixed my laptop on a holiday Monday and the owner came in early the next day so I could pick it up in time for work. They even cleaned my fan for me as an extra! 10 stars, could not be happier.
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September 2024 by Kyle Canning
Did not change the network card as requested and instead wasted time and money on pursuing other fixes. I eventually had to replace the network card myself.
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July 2024 by Great Tribulation (The Regular Canadian)
Friendly and helpful. Prices for repair services of computers and mobile phones are reasonable.
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July 2024 by Dinh Viet Luong
Please be advised to not trust this store with your laptop or tech device, as their security process, communication and operation procedures are horrible and most likely crooked.
My father brought my asus rog zephyrus gaming laptop to this computer repair shop. After inspection, they told us that it had a simple power switch issue and that we would have to wait a long time for the parts to ship. My father called them several times for updates (since they never actively called us) and it took them 2 months for the owner tell us that it was ready to pick up. When we came by to pick it up, their manager made us wait 30 minutes for him to search for the laptop, saying he couldn't find it. He told us to go home and that he will call us next week.
One week later, they still did not call us, so we had to call their store again. When we came to their store, their manager Ashok said somebody had already picked up the laptop, ALLEGEDLY. So in compensation, he gave us 3 options: either we buy a similar laptop from his shop, give us a similar laptop but dead, or accept around 80$ as compensation. All three options didn't seem fair, since the laptop costed us around 2000$ when we bought it 3 years ago, and should sell for at least 600$ upon writing this review. Buying a laptop from a store that couldn't even give us back our laptop also seemed like a bad idea.
Since we couldn't get a proper refund or the laptop itself back, we decided to leave and send an email hoping for some sort of resolution to their mistake. It was only then through that complaint email that the store decided to inform us about the burnt motherboard and the actual issues that occured it to crash. Communication with this business is horrible, as upon asking for proper compensation in this email, they replied with only questions their manager already asked before (which took them 3 weeks to reply to my initial email). After answer all these questions in their reply, the store has yet to send anything back after a month now.
In conclusion, don't trust them with you laptop since you may lose parts of your laptop (as stated in other reviews), or even the whole laptop itself.
*The image that was attached is the laptop a few months prior to when I brought it to them
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May 2024 by Caelan Koppens
they gave me my computer back with no apple logo. set up your game. my friends make fun of me now. how do you feel sir.
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March 2024 by Daniel Harold
Iconic computer/electronic repair store. These two nerds are dedicated to fixing things! Brought my headphones to them and they are now good as new. This will be my go to repair shop from now on.
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January 2024 by Mari Mari
Brought my old MacBook Pro laptop, changed the battery and 2 speakers.Excellent service, very good value for the work being done and done in a couple of days.I totally recommend this trustworthy place and would not hesitate dealing with them again.Thank you!
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November 2023 by Monique Raquelita Dugas
Great customer service and resolved my problem right away . Very nice gentleman :) thank you
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October 2023 by Asheb Hossain
The staff in this location was great and the rate was also reasonable
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August 2023 by Jennifer Lindsey
Needed a laptop screen fixed. Stood in line at Best Buy for an hour and googled this place. Was seen immediately. Guy was nice, polite and friendly. Told he would contact me in a week. That was yesterday. May update review upon completion of repairs.
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June 2023 by Burak Emre TOPRAK
Best Customer Relationships. I was here to sell my computer(I could not sell it)but the person inside was kind and very helpful.
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May 2023 by Elizabeth Moore
I'm a writer and it took me three years to write a book when a cup of tea was poured on my Acer laptop and it died instantly. I panicked and contacted several repair companies, and after 5 days passed, I was told by them that there was a problem with the hard drive of the laptop and that the data could not be recovered. I was getting more and more frustrated every day and by chance I called Ashok who was obviously knowledgeable, very professional and easy to communicate with. He did a hardware repair on the hard drive and successfully recovered all the data on it, he is the best in the repair world and I would not hesitate to recommend him to anyone.
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May 2023 by Janet Ward
Ashok is awesome. He is knowledgeable and professional. He fixed my software and had my laptop back up and running within a day. I highly recommend this company! I am very satisfied because he is friendly and efficient.
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May 2023 by Carol Dunn
I spilled a whole cup of coffee on my MacBook and it started smoking. Apple stores do not provide this kind of repair service, but Ashok does. He fixed my laptop within 2 days and I didn't lose any data. Prices are very reasonable. He is a true master of the best microchip level repair shop, an engineer who can handle extremely complex failures! respect.
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May 2023 by Sandra Phelan
My Asus laptop loads very slowly. When I got home from getting a cup of coffee, it's still snailing, I mentioned this to a friend of mine, She strongly suggested that I call Ashok at computercare who has been looking after their various office computer equipment for years. Ashok has solved my laptop problems very well. The increase in speed is unbelievable. I have no hesitation in giving him a 5 star rating!
